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191206CNPABdPaper5 Annex2 Corporate Plan UpdateCorpPerformanceKPIs Revised

CAIRNGORMS NATION­AL PARK AUTHORITY

Form­al Board Paper 5 Annex 2 — 6th Decem­ber 2019

KPI Report­ing

Indic­at­orTar­getUpdateRat­ing
Con­ser­va­tion and Land Use
Area of new nat­ive woodland1000 ha paSince 2017 2,948.43 ha of wood­land has been cre­ated through the Scot­tish forestry Grant Scheme.Green
Area of peat­land restoration1000 ha paPeat­land Action in the Nation­al Park was awar­ded fund­ing in 201819 for ten pro­jects cov­er­ing 1052 hec­tares. Achiev­ing this has been very chal­len­ging owing to a lack of avail­able skilled con­tract­ors, site access­ib­il­ity and the lengthy fund­ing approv­al pro­cess. Achiev­ing peat­land res­tor­a­tion on the ground in remote and chal­len­ging high alti­tude ter­rain brings a lot of chal­lenges. Des­pite all that Steph­en and Emma are cur­rently over­see­ing over 600 hec­tares of res­tor­a­tion work with anoth­er 965 hec­tares at the feas­ib­il­ity study stage.Amber
Deer dens­ity across Deer Man­age­ment GroupsReduc­tions towards 10 per km² or lessA recent report by the asso­ci­ation of deer man­age­ment groups indic­ates that DMGs in the Nation­al Park have upped their game. How­ever there are still some spe­cif­ic sites where a focus is needed to ensure deer con­tin­ue to be suf­fi­ciently con­trolled to pre­vent hab­it­at dam­age. We are cur­rently devel­op­ing plans for a major deer count and col­la­tion of hab­it­at impact assess­ment data across the NP in 202021 to inform future man­age­ment and the next Park Plan.Amber
Num­ber of Capercaillie1200 by 2022No change. Nation­al 5 yearly sur­vey due 2021Amber
Num­bers of wild­life crime incid­ents in the ParkZero per annumWild­life crime con­tin­ues to occur in the Park. The new rap­tor track­er (being developed with BTO and SNH) will be deployed in 2020. It is under­stood that the Wer­rity’ review of grouse man­age­ment has been final­ised but is not yet in the pub­lic domain.Red
Vis­it­or Experience
Length of path upgraded or extended20km upgraded by 2022 6km new path by 202244.2 km of path upgraded by Moun­tains & People pro­ject 5.2 km of new path con­struc­ted along Spey­side Way Exten­sion & Sev­en Bridges path Ballater.Green
Tour­ism Impact
Increase eco­nom­ic impact of vis­it­ors to east­ern and south­ern CNP from 21% to 25% of total vis­it­or eco­nomy by 2022STEAM data for 2017 indic­ates eco­nom­ic impact of vis­it­ors to east­ern and south­ern CNP to be 22.8% of the total vis­it­or eco­nomy. This has declined to 21.9 % in 2018.Amber
Com­ple­tions of John Muir Awards2500 awards per annum and ensure at least 20% from dis­ad­vant­aged backgroundsSome 2477 people com­pleted a John Muir Award in and around Cairngorms in 2019.Green
Num­ber of Volun­teer RangersMin­im­um 8 volun­teer rangers trained per annumPro­ject has cur­rently trained 26 volun­teer rangers & has recruited 12 more to be trained in Spring 2020.Green
5 yr Vis­it­or Sur­vey 2020Increase Social Grade C2, D, E’ vis­it­ors from 18 to 20%Mid sur­vey data indic­ates 22%Green
Rur­al Development
Num­ber of afford­able houses delivered as a pro­por­tion of total houses delivered per annum200 new afford­able houses by 2022The CNPA has gran­ted con­sent (includ­ing con­sent by appeal) for 105 afford­able homes since 31st March 2018.Green
Num­ber of people involved in com­munity activ­ity for the first time through LEAD­ER supportBy end of Pro­gramme = 80LEAD­ER Pro­gramme Mon­it­or­ing and Eval­u­ation cur­rently report­ing 237 people have become involved in com­munity pro­jects for the first time through the programme’s interventions.Achieved
Busi­ness sat­is­fac­tion with CNPAMain­tain or increase from 1718 aver­age (5.44 out of 10)Over­all level of busi­ness sat­is­fac­tion for all organ­isa­tions in Q2 of 2019 was an aver­age of 5.17 out of 10. CNPA scored 5.82 out of 10. CNPA was again rated by busi­nesses as the highest scor­ing pub­lic body, along­side Vis­itScot­land. (Source: most recently repor­ted quarter (Q2, 2019) of Cairngorms Busi­ness Part­ner­ship Busi­ness Barometer)Green
Cor­por­ate Services
Staff TurnoverStaff Turnover level not more than 10%April 2019 to Septem­ber 2019: — staff turnover is 8% (6 leav­ers in the 6 months, staff head­count of 75 at 30/09/19)Green
Recruit­mentSuc­cess­ful recruit­ment to allApril 2019 to Septem­ber 2019: — all posts suc­cess­fully recruitedGreen
Staff AbsenceStaff absence levels below 5 days per per­son per year and no more than 3 absences in a 12 month periodAudited accounts show 4.9 days per per­son lost through sick­ness absence over 201819, a con­stant pat­tern from the same levels in 201718. April 2019 to Septem­ber 2019: to be repor­ted to Staff­ing and Recruit­ment Com­mit­tee in Decem­ber 2019.Green
Causes of absenceNO work related causes of absenceApril 2019 to Septem­ber 2019: ‑no work related causes of absenceGreen
Case loadMax­im­um 2 incid­ences of form­al HR case­load in a rolling 12 month periodApril 2019 to Septem­ber 2019: — no form­al caseload.Green
Com­plaints100% of com­plaints on log respon­ded to with­in good prac­tice time frames.April 2019 to Septem­ber 2019: — 6 com­plaints. 5 respon­ded to with­in approved times­cales. 1 was 13 days at front­line res­ol­u­tion stageAmber
FOI/EIR requestsResponses to all FOI and EIR requests with­in 20 days8 FOI requests: All respon­ded to with­in 20 days. 9 EIR requests: All respon­ded to with­in 20 days.Green
H&SHealth and Safety — 0 RIDDOR report­able injur­ies. Max­im­ums of 0 major injury, 1 minor injury and 3 near misses.0 RIDDOR report­able injury 0 Major Injury 1 mod­er­ate 1 minor injury 1 near missesGreen
AuditNo more than 2 top pri­or­ity audit recom­mend­a­tions in year.One top pri­or­ity recom­mend­a­tion (busi­ness con­tinu­ity plan­ning) over rolling 12 month period.Green
IncomeTotal Income in line with budgetIncome tar­gets met, con­trib­ut­ing to over­all fore­cast break-even out­turn position.Green
Core BudgetCore expendit­ure in line with or below budgetCore expendit­ure gen­er­ally in line with or under budget.Green
Oper­a­tion­al Plan BudgetOper­a­tion­al Plan in line with or exceed­ing budgetOper­a­tion­al plan invest­ments pro­gressed as expec­ted for 201819 outturn.Green
Fore­cast Out­turn break evenFinal fin­an­cial net out­turn with­in +1% to ‑2% of totalDraft out­turn to be sub­mit­ted to extern­al audit gives an out­turn break-even position.Green
Next Year incomeNext year income in line or above for­ward forecastsScot­tish Gov­ern­ment grant alloc­a­tion slightly ahead of fore­cast. Off­set by high­er than anti­cip­ated employ­ers’ pen­sion con­tri­bu­tions increase. Over­all budget for 201920 approved by Board is slightly ahead of Cor­por­ate Plan forecast.Green
Oper­a­tion­al Plan LeverageOper­a­tion­al plan invest­ments secure extern­al fin­an­cing of 3 times value of CNPA total investment.To be mod­elled fol­low­ing final­ised 201819 audit position.
Car­bon emis­sions: reduc­tion in CNPA gen­er­ated car­bon emissionsTar­get 3% annu­al reduc­tion in baseline emis­sions = 150 estim­ated tonnes CO2 in 200708 (start of mod­el­ling). This meas­ure recal­cu­lated to fit with broad­er report­ing tool imple­men­ted by Scot­tish Government.Tar­get for 201819 was 107.3 tonnes. Actu­al 201819 fig­ure was 97.5 tonnes. Whilst this is below tar­get, it was still an increase of 8.5% on 201718. This is mainly due to an increase in European & Long-Haul flights where emis­sions increased by 260% from 5.18 tonnes to 18.67 tonnes. The 201819 final fig­ure is a 52% decrease com­pared to base year. The aver­age decrease per year from the base year to 201819 has been 3.10% Our emis­sions for April to June 2019 are 21.35 tonnes. Over the year this could equate to 85.4 tonnes.Green
Equal­it­ies: equal pay assess­ments on CNPA salariesPay assess­ments show equal pay between male and female employeesApril 2017 = 21.47% Jan 2018 = 20.20% March 2019 = 19.25% Pos­i­tion is gradu­ally improv­ing as assessed by required equal pay assess­ment meth­od. Recent recruit­ment pat­terns also lays found­a­tion for fur­ther ongo­ing improve­ment in this assess­ment in com­ing years.Amber
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