Planning Performance Framework 2018-2019

Cairngorms Nation­al Park Authority

Plan­ning Per­fo­mance Frame­work 2018 – 19

CAIRNGORMS NATION­AL PARK AUTHOR­ITY UGH­DAR­RAS PAIRC NAISEANTA A’ MHON­AIDH RUAIDH

²⁰¹⁸⁄₁₉ – Per­form­ance Headlines

Devel­op­ment plan­ning and land supply

Loc­al Devel­op­ment Plan 4 yrs old Pro­gress on track to replace it by 5^th anniversary

6.8 yrs of effect­ive hous­ing land 318 new houses built over last 5 yrs

24 ha of mar­ket­able employ­ment land available

Devel­op­ment man­age­ment and decision making

87% of applic­a­tions approved

Pro­cessing agree­ments for 93% of all applications

000 Pre-applic­a­tion advice giv­en on 30% of applications

18.6 wks on aver­age to determ­ine plan­ning applic­a­tions for loc­al developments

2 leg­acy applic­a­tions remain­ing at end of year

Enforce­ment

64 enforce­ment cases taken up 33 breaches resolved

2 Cairngorms Nation­al Park Author­ity Plan­ning Per­form­ance Frame­work 2018 – 19

3 Con­tents Intro­duc­tion 4 Part 1: Qual­it­at­ive Nar­rat­ive and Case Stud­ies 5 Qual­ity of out­comes 5 Qual­ity of ser­vice and engage­ment 7 Gov­ernance Cul­ture of con­tinu­ous improve­ment Pro­ject focus 12 13 Part 2: Sup­port­ing Evid­ence 32 Part 3: Ser­vice Improve­ments 34 CNPA Ser­vice Improve­ment actions 2018 – 19 34 Deliv­ery of CNPA ser­vice improve­ment actions in 2017 – 18 35 Part 4: Nation­al Head­line Indic­at­ors (NHIs) Key out­comes Con­text State­ment 36 36 38 Part 5: Offi­cial Stat­ist­ics 44 A: Decision-mak­ing times­cales 44 B: Decision mak­ing: loc­al reviews and appeals 45 C: Enforce­ment Activ­ity 45 D: Con­text 45 Part 6: Work­force Inform­a­tion Part 7: Plan­ning Com­mit­tee Inform­a­tion Our Com­mit­ment 46 46 Our Plan­ning Ser­vice is a key part of the Cairngorms Nation­al Park Author­ity (CNPA) and is com­mit­ted to the Vis­ion’, Mis­sion and Val­ues as set out in the Cor­por­ate Plan 2015 to 2018. The Plan­ning Ser­vice plays a key part in cre­at­ing the Park we all want by get­ting the right devel­op­ment in the right place, by pro­mot­ing invest­ment, by pro­tect­ing and enhan­cing the natural/​cultural envir­on­ment and by cre­at­ing places that we will value and enjoy. Read our Plan­ning Ser­vice Charter for fur­ther inform­a­tion www​.cairngorms​.co​.uk I The Vis­ion for the Cairngorms Nation­al Park is: ​“An out­stand­ing Nation­al Park, enjoyed and val­ued by every­one, where nature and people thrive togeth­er”. Source: Cairngorms Nation­al Park Part­ner­ship Plan 2017 – 2022 Cairngorms Nation­al Park Author­ity Plan­ning Per­form­ance Frame­work 2018 – 19

Intro­duc­tion The Plan­ning Per­form­ance Frame­work (PPF) was developed by Heads of Plan­ning Scot­land in con­junc­tion with the Scot­tish Gov­ern­ment. The frame­work involves a mix of qual­it­at­ive and quant­it­at­ive meas­ures to provide a toolkit to report on and improve per­form­ance. All plan­ning author­it­ies pre­pare PPF reports annu­ally. This is the eighth annu­al Plan­ning Per­form­ance Frame­work report for the CNPA Plan­ning Ser­vice. Scot­tish Gov­ern­ment feed­back about our last report for ²⁰¹⁷⁄₁₈ was gen­er­ally pos­it­ive and is avail­able online. This report includes a sum­mary of how we have per­formed in ²⁰¹⁸⁄₁₉ and looks ahead to ²⁰¹⁹⁄₂₀, high­light­ing the key areas where we want to improve our prac­tice. We use the PPF report to feed back to Scot­tish Gov­ern­ment and to sig­ni­fic­ant stake­hold­ers includ­ing our Developers For­um and Plan­ning Rep­res­ent­at­ives Net­work (Com­munity Coun­cils and Asso­ci­ations). In the Cairngorms Nation­al Park, more than in any oth­er part of Scot­land, there is a part­ner­ship approach to plan­ning – the Nation­al Park Author­ity and the five rel­ev­ant loc­al author­it­ies all play a key role in mak­ing the plan­ning sys­tem work effi­ciently. The CNPA sets the plan­ning policy for the Nation­al Park through the devel­op­ment of the Nation­al Park Part­ner­ship Plan and the Loc­al Devel­op­ment Plan. All plan­ning applic­a­tions in the Park are determ­ined with ref­er­ence to this policy back­ground. CNPA ​“calls in” and determ­ines the most sig­ni­fic­ant plan­ning applic­a­tions, gen­er­ally around 10% of all applic­a­tions, leav­ing the five loc­al author­it­ies to determ­ine the remainder.

In the Cairngorms Nation­al Park, more than in any oth­er part of Scot­land, there is a part­ner­ship approach to plan­ning — the Nation­al Park Author­ity and the five rel­ev­ant loc­al author­it­ies all play a key role in mak­ing the plan­ning sys­tem work efficiently

4 Cor­garff Castle Plan­ning Per­form­ance Frame­work 2018 – 19

Part 1: Qual­it­at­ive Nar­rat­ive and Case Studies

Grant­own-on-Spey Qual­ity of out­comes The CNPA has: I. Under­taken fur­ther mon­it­or­ing of the deliv­ery of the Loc­al Devel­op­ment Plan (LDP) and the asso­ci­ated suite of stat­utory and non-stat­utory Plan­ning Guid­ance dur­ing the first and second year of their oper­a­tion. This fol­lows the Mon­it­or­ing Report that was under­taken for the first year of the LDP’s oper­a­tion and con­tin­ues to build our under­stand­ing of how plan­ning policies are being applied in prac­tice. This, in turn, helps to ensure our LDP and asso­ci­ated plan­ning guid­ance is provid­ing the policy frame­work and clar­ity neces­sary to secure high qual­ity devel­op­ment on the ground. The mon­it­or­ing work is being used to inform pro­posed policy changes in the next LDP.

1. Adop­ted a Devel­op­ment Brief for the HI hous­ing alloc­a­tion at Carr-Bridge. This adds to the exist­ing suite of devel­op­ment briefs for key hous­ing sites in the LDP. The HI alloc­a­tion at Carr-Bridge is a sig­ni­fic­ant devel­op­ment site and has a com­plex plan­ning his­tory. The Devel­op­ment Brief will provide a frame­work for ensur­ing high qual­ity devel­op­ment on the site by provid­ing guid­ance on site lay­out, design, open space integ­ra­tion and oth­er gen­er­al devel­op­ment require­ments includ­ing the pro­vi­sion of a safe off-road route to the vil­lage primary school. These meas­ures will ensure that the devel­op­ment is effect­ively integ­rated with the exist­ing com­munity. A plan­ning applic­a­tion for the site was sub­mit­ted in April 2019 (2019/0120/DET), just out­side the mon­it­or­ing peri­od of this report, with the pro­pos­al clearly demon­strat­ing how it has taken the Devel­op­ment Brief into account.

5 Plan­ning Per­form­ance Frame­work 2018 – 19

1. Adop­ted a Devel­op­ment Brief for the Aviemore High­land Resort site. This site is cent­rally loc­ated in Aviemore and has sig­ni­fic­ant devel­op­ment poten­tial. While part of the site has an extant plan­ning per­mis­sion for hous­ing devel­op­ment, out­line per­mis­sion for the wider site has now lapsed. The LDP Action Pro­gramme iden­ti­fied the pre­par­a­tion of a Devel­op­ment Brief as a deliv­ery pri­or­ity to inform future devel­op­ment pro­pos­als for the site. The Devel­op­ment Brief aims to ensure that future devel­op­ment is car­ried out in an integ­rated and hol­ist­ic way.
2. Built upon the suc­cess of the Cairngorms Design Awards 2016 com­pet­i­tion (as repor­ted in last year’s PPF) by expand­ing the range of design resources on our web­site. We have developed an online ​‘Design Story Map’, which provides case stud­ies of high qual­ity design across the Nation­al Park. This enhances our exist­ing suite of advice and guid­ance aimed at pro­mot­ing the highest stand­ard of design in the Park. The story map is inten­ded to be a live resource, which will be updated with new case stud­ies as and when they emerge.
3. Con­tin­ued to util­ise the Cairngorms Land­scape Toolkit as a means of ensur­ing that devel­op­ment pro­pos­als com­ple­ment and enhance the spe­cial land­scape qual­it­ies of the Nation­al Park.
4. Sup­por­ted the deliv­ery of a range of high qual­ity devel­op­ments through the plan­ning pro­cess. Selec­ted high­lights are iden­ti­fied with­in the Pro­ject Focus sec­tion of this report.

6 Cary Rosd Boys Bri­gade Hut Repro­duced by per­mis­sion of Ord­nance Sur­vey on behalf of HMSO. Crown copy­right and data­base right 2017. All rights reserved. Ord­nance Sur­vey Licence num­ber 100040965 Cairngorms Nation­al Park Author­ity. Get­map­ping. Pho­tos Cairngorms Nation­al Park Author­ity. Elev­atest pas­ture Bev­ated pas­ture Fig­ure 2 Site Hi: Con­text Edgy of Cars­bridge Carr Plant­a­tion 2 Scale: 1:4,000 Extract from Carr-Bridge HI Devel­op­ment Brief Plan­ning Per­form­ance Frame­work 2018 – 19

Qual­ity of ser­vice and engage­ment The CNPA has: I. Con­tin­ued to pro­mote our Plan­ning Ser­vice Charter to out­line the over­all pur­pose of the plan­ning ser­vice and our com­mit­ments to the stand­ards that cus­tom­ers can expect.

1. Main­tained our good work­ing rela­tion­ships and shared under­stand­ing of dif­fer­ent customer’s exper­i­ences of the plan­ning ser­vice through our Developer’s For­um and Plan­ning Rep­res­ent­at­ives Net­work (made up of rep­res­ent­at­ives from Com­munity Coun­cils and Asso­ci­ations). We have under­taken a com­pre­hens­ive review of both of these groups dur­ing ²⁰¹⁸⁄₁₉ to ensure they remain rel­ev­ant, use­ful and effect­ive for members.
2. Oper­ated a cus­tom­er sat­is­fac­tion sur­vey through­out ²⁰¹⁸⁄₁₉. The feed­back from the sur­vey is repor­ted to CNPA’s Man­age­ment Team and is used to inform ser­vice improve­ments. A review of the sur­vey approach was under­taken by Man­age­ment Team in March 2018 and this has iden­ti­fied a future need for more dir­ectly tar­geted sur­veys of users of the devel­op­ment man­age­ment ser­vice (both applic­ants and con­sul­tees). These new tar­geted sur­veys were intro­duced dur­ing ²⁰¹⁸⁄₁₉ and the feed­back received is being used to drive future ser­vice improve­ments. Build­ing on this, the CNPA will be more act­ive and dynam­ic in dis­cuss­ing the res­ults of future cus­tom­er feed­back sur­veys with the Developers For­um and the Plan­ning Rep­res­ent­at­ives Network.
3. Offered pro­cessing agree­ments on all applic­a­tions that are ​“called in” by CNPA and con­tin­ued to pro­mote the avail­ab­il­ity of this ser­vice via the CNPA web­site. Uptake of pro­cessing agree­ments has con­tin­ued to grow dur­ing ²⁰¹⁸⁄₁₉, with 93% of the plan­ning applic­a­tions determ­ined by CNPA dur­ing the report­ing peri­od hav­ing a pro­cessing agree­ment (this com­pares with the pre­vi­ous high of 91% dur­ing ²⁰¹⁷⁄₁₈).

7 Brae­mar Pro­posed LDP con­sulta­tion event Plan­ning Per­form­ance Frame­work 2018 – 19

Cairngorms Nation­al Park Pro­posed Loc­al Devel­op­ment Plan 2020 AVIEMORE AVEMORE the sen­t­ade­hoc dep how scanty recet yews in annan­o­tot de wants to the Can­go­mansar Bra­hertze spots elec­ted to g Set­leri­ant object­ives Shoot coponantes unch cre­ate the atrac­tion of Avemore as a tресвате dridra­tion Sup­port pro­posaosovant Supont Bras ach Can­goon Den­ver tous­ing mat пень хоча пеесь рапсалу апозвоне это парталет поing orang pur­chase Dugout the develone of the cement MI 1742 LTHE VLSCEND

1. Imple­men­ted our suite of stat­utory and non-stat­utory Sup­ple­ment­ary Guid­ance as a means of provid­ing clear guid­ance on the inform­a­tion that will be required in sup­port of plan­ning applic­a­tions with­in the Nation­al Park.
2. Pro­moted the adop­ted LDP and asso­ci­ated Sup­ple­ment­ary Guid­ance as the source of inform­a­tion on developer con­tri­bu­tions. The LDP has a clear policy on developer con­tri­bu­tions (Policy 11), and stat­utory Sup­ple­ment­ary Guid­ance sup­ports this policy. The Sup­ple­ment­ary Guid­ance refers to the Cir­cu­lar 3/2012 tests and makes clear that con­tri­bu­tions will only be sought where the tests are met. We are also con­tinu­ing to use the Cairngorms Nation­al Park Plan­ning Ser­vice Pro­tocol to ensure the policy is applied con­sist­ently by the CNPA and the five Loc­al Author­it­ies who deal with plan­ning applic­a­tions with­in the Park. Where rel­ev­ant, developer con­tri­bu­tions are high­lighted dur­ing pre-applic­a­tion dis­cus­sions, although in prac­tice there are rel­at­ively few large devel­op­ments in the Park that trig­ger the policy require­ments. Extract of the Pro­posed LDP Story Map
3. Reviewed and updated our Plan­ning Enforce­ment Charter in June 2018 and con­tin­ued to pro­mote it to explain how the enforce­ment pro­cess works in the Cairngorms Nation­al Park and out­line the respect­ive roles of CNPA and the loc­al author­it­ies that share enforce­ment powers. The Plan­ning Enforce­ment Register has been refreshed with addi­tion­al inform­a­tion and links to the most recent notices. We have also iden­ti­fied some addi­tion­al spe­cif­ic areas of work that will improve our abil­ity to deal with unau­thor­ised hill track works in par­tic­u­lar. We also intro­duced a report­ing tool on our web­site for mem­bers of pub­lic to report plan­ning breaches. This work will be built upon in ²⁰¹⁹⁄₂₀ with the map­ping of all hill­tracks with­in the Nation­al Park provid­ing a baseline for decision making.
4. Main­tained our suite of Plan­ning Advice Notes which explain the way the plan­ning sys­tem oper­ates with­in the Nation­al Park and provide easy to read advice on mat­ters that cus­tom­ers fre­quently ask about.

8 Plan­ning Per­form­ance Frame­work 2018 – 19

Cairngorms Plan­ning Advice Note Plan­ning Enforce­ment Charter Pub­lished: June 2013 Intro­duc­tion Enforce­ment of plan­ning con­trols can be a com­plic­ated part of the plan­ning sys­tem and affect many mem­bers of a com­munity. This charter explains how the plan­ning enforce­ment pro­cess works in the Caim­porms Nation­al Park It explains the roles of the Cairngorms Nation­al Park Author­ity (CNPA) and the loc­al author­it­ies who share plarn­ing powers. It should help any­one with an interest in the enforce­ment pro­cess to under­stand the pro­ced­ures involved, the powers avail­able to a plan­ing author­ity as well as the Smits of those powers The aim of this charter is to ensure that the pro­ced­ures adop­ted by the CNPA are fair, reas­on­able, con­sist­ent and account­able. What is Plan­ning Enforce­ment? Most devel­op­ment that takes place in Scot­land needs plan­ning per­mi­sion. Some­times. developers or house­hold­ers under­tale work without plan­ning per­mis­sion or don’t imple­ment work in the way that the approved plans and con­di­tions set out. These are breaches of plan­ning con­trol. The pur­pose of plan­ning enforce­ment is to resolve those breaches of plan­ning con­trol. It is not used to pun­ish the developer or house­hold­er who has breached a plan­ning con­trol Most breaches of plan­ning con­trol are resolved by dis­cus­sion between the plan­ning author­ity and the developer or landown­er. I that does not resolve the prob­lem, plan­ing author­it­ies have powers to enforce plan­ning con­trols where they decide it in in the pub­lic interest. The Scot­tish Gov­ern­ment Parn­ing Cir­cu­lar 10/2009 Plan­ning Enforce­mens has detailed inform­a­tion about the use of plan­ning enforce­ment powers. CAIRNGORMS NATION­AL PARK AUTHOR­ITY OGH­DAR­LAS PAIRE NÄIS­LANTA K MHON­AIDH RUAIDH Plan­ning enforce­ment also cov­ers the dis­play of advert­ise­ments such as bill­boards and advert­ise­ment hoard­ing. The pro­ced­ures for enforce­ment are slightly dif­fer­ent and are explained in the appendix to thin note. The con­tent of an advert­ise­ment is not covered by plan­ning con­trol Only the Advert­ising Stand­ards Author­ity www.ma.orgak can com­ider com­plaints about the con­tent of an advert­ise­ment Who takes enforce­ment action? All the plan­ning author­it­ies in Caim­gims Nation­al Park have powers to invest­ig­ate and take enforce­ment action on develope­ment that does not have plan­ning per­mis­sion, breaches of plan­ning con­di­tions or oth­er envir­on­ment­al mat­ters that affect gen­er­al amen­ity of an area. Is most cases, the plan­ning author­ity who grated plarn­ing per­mis­sion will take action. Thin will either be your loc­al author­ity plan­ning ser­vice or the CNPA, The con­tact details for the enforce­ment trams of cach plan­ning author­ity are Iin­ted on page 3. If developer­ent is under­taken without plav­ing per­mis­sion, then the plan­ning author­ity who would have con­sidered a plan­ning applic­a­tion for that devel­op­ment will take action. This will either be your loc­al author­ity plan­ning ser­vice or the CNPA, You can find out what types of devel­op­ment the CNPA is likely to call-in and determ­ine in this Plan­ning Advice Note Ager­ing for. Plan­ning Per­mis­sion in the Cairng­soma Nation­al Park Enforce­ment powers are used at a plan­ning authority’s dis­cre­tion. They will only use them where they decide it is in the pub­lic interest to cor­rect the breach of plan­ning con­trol in that way. The plan­ning author­ity can decide that no enforce­ment action is needed. Any action takes must be pro­por­tion­ate, bal­anced and reas­on­able. CAIRNGORMS NATION­AL PARK AUTHOR­ITY 14 The Square, Grant­own on Sper PHOS IHG 01479673535101479877517 enquiries@​ingens.​coukingoms.​co.​uk Page 1 of 7

1. Reviewed our Devel­op­ment Plan Scheme (DPS) to out­line the timetable for pro­du­cing the next LDP and set out our com­mit­ments to enga­ging the pub­lic and oth­er stake­hold­ers with­in its pro­duc­tion. The DPS includes an over­view of the pro­ject plan for the next LDP and demon­strates that robust pro­ject plan­ning and man­age­ment struc­tures are in place to ensure the deliv­ery of the new LDP with­in 5 years of the adop­tion of the exist­ing plan.
2. Com­pleted an extens­ive pro­gramme of work to get the next LDP from Main Issues Report to Pro­posed Plan stage. This has included hold­ing an addi­tion­al con­sulta­tion to con­sider new site pro­pos­als sug­ges­ted dur­ing the MIR pro­cess. The pro­cess has included both form­al and inform­al dis­cus­sions with Plan­ning Com­mit­tee Mem­bers as well as dis­cus­sions with the Developers For­um and Plan­ning Rep­res­ent­at­ives Net­work. II. Under­taken a suc­cess­ful con­sulta­tion on the Pro­posed Plan for the next LDP. The Pro­posed Plan con­sulta­tion ran over a peri­od of 15 weeks from 25^th Janu­ary to 5^th April March 2019. The con­sulta­tion was designed to be as user-friendly and access­ible as pos­sible, and dur­ing this time more than 250 people atten­ded drop-in ses­sions and in loc­a­tions across the Nation­al Park. CNPA Officers also atten­ded a range of Com­munity Coun­cil meet­ings to explain the con­sulta­tion, as well as hold­ing Pro­posed Plan dis­cus­sion ses­sions with the Developers For­um, Plan­ning Rep­res­ent­at­ives Net­work and the Cairngorms Busi­ness Part­ner­ship. Extens­ive use was made of the CNPA’s web­site and social media to pro­mote the con­sulta­tion. The Pro­posed Plan con­sulta­tion webpage and the four sup­port­ing MIR and LDP web pages were viewed over 11,000 times dur­ing the con­sulta­tion peri­od. In addi­tion, four news releases were pub­lished to the web­site and these attrac­ted 400 page views in total. We offered digit­al users the choice of a PDF down­load of the Pro­posed LDP or they could access the Inter­act­ive Story Map; the Story Map was viewed a total of 1,113 times. Dur­ing the cam­paign we pub­lished 94 posts to Face­book, Twit­ter and Ins­tagram and uploaded 22 dif­fer­ent videos to You­Tube and Face­book. Col­lect­ively these posts made 153,782 impres­sions across the 3 net­works (Face­book, Twit­ter and Ins­tagram). Engage­ment with all cam­paign con­tent, includ­ing video, res­ul­ted in an engage­ment rate of 26%, which is sig­ni­fic­antly high­er than industry aver­ages, which in 2019 ranged between 0.05% to 1.6% depend­ing on the platform.

9 Plan­ning Per­form­ance Frame­work 2018 – 19

1. Main­tained our strong repu­ta­tion with loc­al busi­nesses, as evid­enced by the reg­u­lar sur­vey work under­taken by the Cairngorms Busi­ness Part­ner­ship – the private sec­tor des­tin­a­tion and busi­ness organ­isa­tion. CNPA is regarded by busi­nesses as being gen­er­ally effect­ive in sup­port­ing busi­ness with­in the Park, espe­cially com­pared to oth­er pub­lic sec­tor organ­isa­tions, and per­form­ance is improv­ing over time (see graph below). Per­ceived con­tri­bu­tions of organ­isa­tions towards busi­ness in the Cairngorms Nation­al Park (scale of I=very poor to 10=very good) 10 10 9 8 7 6.16.13 6.016 6 5.7 5.45 5 4 3 2 5.84.81 5.48.44 4.94.97 5.45.46.48.48 5.15.05 4.64568.69 4.23.16 4.7 4.68 4.52.45.47 4.49 4.36−4243 4.12.11 4.14.05 4.194.1 4.07 3.83.79 1 CBP/DMO Vis­it Scot­land CNPA SNH Forestry Com­mis­sion Coun­cil Enter­prise Org. LTA ²⁰¹⁴⁄₁₅ ²⁰¹⁵⁄₁₆ ²⁰¹⁶⁄₁₇ ²⁰¹⁷⁄₁₈ 2018/2019 Source: Cairngorms Busi­ness Baro­met­er Annu­al Sum­mary Report – 2017, 2018 & 2019

10 Plan­ning Per­form­ance Frame­work 2018 – 19

11 Gov­ernance The CNPA has: I. Con­tin­ued to apply the Cairngorms Nation­al Park Plan­ning Ser­vice Pro­tocol — the vol­un­tary agree­ment between the CNPA and the five Loc­al Author­it­ies who all work togeth­er in the exer­cise of plan­ning func­tions with­in and affect­ing the Nation­al Park. We have also con­vened reg­u­lar Cairngorms Plan­ning Pro­tocol meet­ings with the five Loc­al Author­it­ies to provide a for­um for dis­cuss­ing issues and ensur­ing the plan­ning ser­vice is oper­at­ing effect­ively and con­sist­ently across the Park.

1. Cap­it­al­ised on a recent intern­al restruc­ture which integ­rates CNPA’s Eco­nom­ic Devel­op­ment and Com­munity Sup­port teams with the Plan­ning team (as repor­ted in last year’s PPF). The Park Authority’s pre­vi­ous Head of Plan­ning role has been broadened to become the Head of Plan­ning and Com­munit­ies and now includes dir­ect man­age­ment over­sight of all three func­tions. This has enabled much closer link­ages between the new LDP, the review of the Cairngorms Eco­nom­ic Strategy and the vari­ous Com­munity Action Plans that are in place or under devel­op­ment across the Park. A Cairngorms Eco­nom­ic Action Plan is being con­sul­ted on in ²⁰¹⁹⁄₂₀.
2. Col­lab­or­ated with key part­ners through our Plan­ning Deliv­ery Group (made up of seni­or man­agers from High­land Coun­cil, Aber­deen­shire Coun­cil, Scot­tish Nat­ur­al Her­it­age, Scot­tish Envir­on­ment Pro­tec­tion Agency, High­lands and Island Enter­prise, Forestry Com­mis­sion Scot­land, Trans­port Scot­land and Scot­tish Water) to guide the pre­par­a­tion of the new LDP.
3. Con­tin­ued to imple­ment our pro­ced­ure for review­ing applic­a­tions post-determ­in­a­tion where out­stand­ing s75 leg­al agree­ments have delayed the issue of decision notices.
4. Main­tained a pat­tern of issu­ing swift decision notices fol­low­ing plan­ning com­mit­tee meet­ings (where there are no require­ments for s75 leg­al agree­ments to be con­cluded). The graph below shows that all such decision notices were issued with­in 7 days of com­mit­tee determ­in­a­tion dur­ing ²⁰¹⁸⁄₁₉. % of decision notices issued with­in 7 days of determ­in­a­tion 120% 100% 80% 60% 40% 20% 0% ¹³⁄₁₄₀₁ ¹³⁄₁₄₀₂ 13/14Q3 ¹³⁄₁₄₀₄ ¹⁴⁄₁₅₀₁ ¹⁴⁄₁₅₀₂ ¹⁴⁄₁₅₀₃ ¹⁴⁄₁₅₀₄ ¹⁵⁄₁₆₀₁ ¹⁵⁄₁₆₀₂ ¹⁵⁄₁₆₀₃ ¹⁵⁄₁₆₀₄ ¹⁶⁄₁₇₀₁ ¹⁶⁄₁₇₀₂ ¹⁶⁄₁₇₀₃ 16/17Q4 ¹⁷⁄₁₈₀₁ ¹⁷⁄₁₈₀₂ 17/18Q3 ¹⁷⁄₁₈₀₄ 119 Q3 ¹⁸⁄₁₉₀₁ ¹⁸⁄₁₉₀₂ ¹⁸⁄₁₉ 1904 أهـ Plan­ning Per­form­ance Frame­work 2018 – 19

Kin­craig Cul­ture of con­tinu­ous improve­ment The CNPA has: I. Con­tin­ued to use routine quarterly per­form­ance report­ing to mon­it­or per­form­ance bar­ri­ers at Man­age­ment Team with six monthly updates for Plan­ning Committee.

1. Con­tin­ued to par­ti­cip­ate in the Heads of Plan­ning Scotland’s Devel­op­ment Plan­ning and Devel­op­ment Man­age­ment Sub- Com­mit­tees. The ser­vice improve­ments respond to feed­back received from stake­hold­ers, includ­ing through the Nation­al Park’s Plan­ning Rep­res­ent­at­ives Net­work and Developers For­um, and aim to build upon the pro­gress made in pre­vi­ous years.
2. Con­tin­ued to par­ti­cip­ate in the North of Scot­land Devel­op­ment Plans For­um, which allows the shar­ing of exper­i­ences, best prac­tice, skills and know­ledge amongst peers.
3. Officers are act­ive par­ti­cipants with­in the Roy­al Town Plan­ning Insti­tute North of Scot­land chapter and organ­ised and held a work­shop on nat­ur­al her­it­age and plan­ning in the CNPA offices in Grantown-on-Spey
4. Intro­duced a range of ser­vice improve­ments dur­ing ²⁰¹⁸⁄₁₉, and agreed with CNPA’s Plan­ning Com­mit­tee a pro­gramme of fur­ther ser­vice improve­ments for ²⁰¹⁹⁄₂₀ (see Part 3 of this report for full details). The ser­vice improve­ments respond to feed­back received from stake­hold­ers, includ­ing through the Nation­al Park’s Plan­ning Rep­res­ent­at­ives Net­work and Developers For­um, and aim to build upon the pro­gress made in pre­vi­ous years.

12 Plan­ning Per­form­ance Frame­work 2018 – 19

Pro­ject Focus Aviemore Hos­pit­al Loc­a­tion and Dates Aviemore 2018/2019 Aviemore Hos­pit­al visu­al­isa­tion: 2018/0311/DET Related Ele­ments of a High Qual­ity Plan­ning Ser­vice: Qual­ity of Out­comes Key Mark­ers: 2,3 Key Areas of Work • Design • • Col­lab­or­at­ive work­ing Act­ive Travel Stake­hold­ers • • • • NHS High­lands and Islands Hub North Scot­land Scot­tish Gov­ern­ment Author­ity Staff Over­view Dis­cus­sions on the need for ser­vice redesign in Badenoch and Strath­spey date back to 2011 and were ini­tially con­cerned with the con­di­tion of two loc­al hos­pit­als – St. Vin­cent in Kin­gussie and lan Charles in Grant­own-on-Spey. In the next three years extens­ive con­sulta­tion took place on how to mod­ern­ise the health ser­vice in the loc­al­ity. Many factors promp­ted the need to mod­ern­ise, includ­ing the con­di­tion of the two loc­al hos­pit­als. Hos­pit­als must meet vari­ous stand­ards, such as infec­tion pre­ven­tion and con­trol, pri­vacy and dig­nity and fire safety and it was get­ting increas­ingly hard to meet these stand­ards in both hos­pit­als and there was no scope to mod­ern­ise the facil­it­ies. Moreover, neither hos­pit­al is loc­ated to best meet the over­all needs of all of the com­munit­ies of Badenoch and Strath­spey, with Aviemore offer­ing a more cent­ral loc­a­tion. There­fore, the devel­op­ment of a new com­munity hospital

13 Plan­ning Per­form­ance Frame­work 2018 – 19

Uni­veisced amen­ity an Net­work Marsh Staff park­ing Marantace Ped­es­tri­an paths and resource centre in Aviemore was iden­ti­fied as the best and most cost effect­ive solu­tion. Accord­ing to NHS High­land, this rep­res­ents the first major ser­vice change pro­ject in the NHS to be approved in Scot­land since 2007. A range of sites were con­sidered for the new com­munity hos­pit­al, with the pre­ferred loc­a­tion iden­ti­fied on a rel­at­ively nar­row piece of land between the Strath­spey Rail­way line and High­land Main Line. The land is alloc­ated for Eco­nom­ic devel­op­ment in the Loc­al Devel­op­ment Plan. One of the key issues for deliv­er­ing the pro­ject was the way access was designed to integ­rate with exist­ing act­ive travel infra­struc­ture while Hos­pit­al site plan — 2018/0311/DET also being inclus­ive and meet­ing the needs of the hospital’s users. The applic­ants there­fore worked closely with CNPA plan­ners and access staff to cre­ate a design that encour­ages people to safely access the facil­ity on foot or by bike and there­fore encour­ages people to be act­ive and lead healthy life­styles. The pro­ject was there­fore designed to integ­rate with the object­ives of the CNPA’s multi-mil­lion pound Act­ive Aviemore pro­ject, which is sup­por­ted by fund­ing from Sus­trans. A pro­cessing agree­ment was put in place to ensure that key dead­lines were met between vari­ous part­ners and that the applic­a­tion was determ­ined in a timely fashion.

14 Hos­pit­al Visu­al­isa­tion 2018/0311/DET Plan­ning Per­form­ance Frame­work 2018 – 19

The new facil­ity will also include a trans­port ​“hub at the hos­pit­al” with a drop-off area at the front entrance for com­mer­cial buses, com­munity and loc­al trans­port pro­viders. A min­im­um of 128 park­ing spaces are provided for patients, vis­it­ors and staff and high-qual­ity cycle shel­ters, which cater for more than the min­im­um 16 bike require­ment, will also be provided near the main entrance. Inside, the hos­pit­al has been designed with inclus­iv­ity in mind. This has meant con­sid­er­ing a wide range of needs, includ­ing wheel­chair users and those with demen­tia or aut­ism. The design pro­cess did prove chal­len­ging, the nar­row nature of the site and the con­straint of the rail­way lines mean­ing that cre­at­ive solu­tions were needed to meet the project’s object­ives. The strategy for the mass­ing was there­fore informed by the dis­tinct wooded char­ac­ter of the east side of the site and the more open and exposed char­ac­ter of the west­ern side of the site. Con­sequently, the build­ing is arranged as a series of three forms which con­sider these land­forms. They are joined by a cent­ral flat-roofed area with the plan­ning of each determ­ined by the clin­ic­al needs of the facil­ity. The col­our palette, both interi­or and exter­i­or is inspired by the nat­ur­al tones found with­in the area’s land­scape thereby com­pli­ment­ing the spe­cial qual­it­ies of the Nation­al Park and blur­ring the lines between inside and out­side spaces. The £15 mil­lion scheme was gran­ted con­sent in Feb­ru­ary 2019. It is estim­ated to be com­pleted in 2021 and will fea­ture a com­munity hos­pit­al and health centre, bring­ing togeth­er inpa­tient ser­vices with Aviemore Med­ic­al Prac­tice, the Scot­tish Ambu­lance Ser­vice and com­munity health and care teams. This forms part of a wider redesign of com­munity ser­vices across the High­lands, includ­ing strength­en­ing of pal­li­at­ive and end-of-life care. Bus/​transport stop serving com­mer­cial and third sec­tor vehicles H 15 BUS Access­ible park­ing &&& Marked ped­es­tri­an routers Elec­tric car char­ging points Main entrance Inform­al out­door wat­ing Trans­port inform­a­tion Marked ped­es­tri­an route from park­ing to build­ing Covered cycle stor­age Cycle e‑charging point Wayfinding/​signage Shared cycle/​pedestrian path 3m Marked ped­es­tri­an route from park­ing to build­ing Hos­pit­al visu­al­isa­tion 2018/0311/DET Plan­ning Per­form­ance Frame­work 2018 – 19

NHS Highland’s chief exec­ut­ive, lain Stew­art, said: ​“This invest­ment rep­res­ents a major step for­ward for NHS ser­vices in… Badenoch & Strath­spey. We are delighted to be able to turn this vis­ion into real­ity and I would like to recog­nise the huge con­tri­bu­tion made by loc­al com­munit­ies, staff and part­ner agen­cies in reach­ing this stage.”

Visu­al­isa­tion of hospital’s main entrance — 2018/0311/DET Goals To deliv­er a new com­munity hos­pit­al that reflects the spe­cial qual­it­ies of the Nation­al Park, is well integ­rated and con­trib­uted towards Aviemore’s act­ive travel infra­struc­ture, and is inclus­ive and meets the needs of its users. Out­comes Con­sent for a new com­munity hos­pit­al that meets the goals set out by NHS High­land and the CNPA was gran­ted with­in the times­cales set out in a pro­cessing agree­ment. Name of Key Officer: Emma Wilson, Plan­ning Man­ager (Devel­op­ment Managmenet)

16 Plan­ning Per­form­ance Frame­work 2018 – 19

Pro­ject Focus Deliv­eringAf­ford­able Hous­ing Loc­a­tion and Dates Through­out the Nation­al Park dur­ing ²⁰¹⁸⁄₁₉ Related Ele­ments of a High Qual­ity Plan­ning Ser­vice: Qual­ity of Out­comes Key Mark­ers: 3, 14 • Key Areas of Work • • Design Afford­able Hous­ing Hous­ing Sup­ply Stake­hold­ers • Gen­er­al Pub­lic • • • Loc­al Developers Plan­ning Com­mit­tee Hous­ing Asso­ci­ations • Author­ity Plan­ning Staff Over­view Since the adop­tion of the LDP (2015) the Nation­al Park and its part­ners have there­fore been work­ing to deliv­er this tar­get. Since 2015, 155 afford­able homes have been gran­ted plan­ning per­mis­sion with­in the Nation­al Park, rep­res­ent­ing a range of loc­a­tions and ten­ure types. The major­ity of these were approved dur­ing the ²⁰¹⁸⁄₁₉ peri­od, with 83 (86%) out of the 97 units approved dur­ing this peri­od being afford­able units. In fact, of the six res­id­en­tial applic­a­tions approved by the Nation­al Park Plan­ning Com­mit­tee dur­ing this peri­od, four delivered an afford­able hous­ing con­tri­bu­tion of 100%, while a fifth also delivered far in excess of the LDP’s 25% require­ment. The use of Pro­cessing Agree­ments sup­por­ted the applic­a­tions and provided cer­tainty over determ­in­a­tion times­cales. In Aviemore, an applic­a­tion to con­vert a former call centre at Spey House to 23 afford­able hous­ing units was approved in in August 2018 and com­ple­tion of the devel­op­ment is expec­ted in late 2019. The call centre had been empty for Dell­mohr by Inverdruie

17 Plan­ning Per­form­ance Frame­work 2018 – 19

sev­er­al years and while it had been mar­keted for eco­nom­ic uses, it had failed to attract any com­mer­cial interest. The site was alloc­ated for eco­nom­ic devel­op­ment use in the LDP so the plan­ning applic­a­tion needed to demon­strate how it pro­moted the sus­tain­able use of land through the deliv­ery of 100% afford­able hous­ing to com­ply with Scot­tish Plan­ning Policy, the NPPP and oth­er LDP policies. The site’s use for afford­able hous­ing was con­sidered par­tic­u­larly bene­fi­cial due to its close prox­im­ity not only to exist­ing ser­vices such as shops and the primary school but also to the pro­posed new com­munity hos­pit­al (see pre­vi­ous case study), pro­pos­als for which were at an advanced stage at this time. A sim­il­ar res­ult was nego­ti­ated in Boat of Garten, when the own­ers of Dow Store and The Osprey Café applied to demol­ish their loc­al shop and café and replace it with six Dell­mohr visu­la­tions — 2016/0434/DET afford­able units. The applic­ants were able to demon­strate how their busi­ness was no longer eco­nom­ic­ally viable at this loc­a­tion and it was judged that giv­en the high num­ber of oth­er facil­it­ies in the vil­lage that the loss of the retail space and café would not sig­ni­fic­antly impact on the vital­ity and viab­il­ity of the loc­al com­munity. How­ever, it was recog­nised that there was a loss of com­munity infra­struc­ture and so the applic­ant was able to offer a con­tri­bu­tion of 100% afford­able hous­ing on the site to mit­ig­ate this. The devel­op­ment of six afford­able units was con­sidered likely to have a sig­ni­fic­ant bene­fi­cial impact on a set­tle­ment where the need for afford­able hous­ing sig­ni­fic­antly exceeds sup­ply. The CNPA can also demon­strate how invest­ment in afford­able hous­ing has res­ul­ted in the effect­ive deliv­ery of LDP hous­ing alloc­a­tions, some of which have been stalled 2018/0027/DET Pro­posed Front Elev­a­tion Spey house, Aviemore — 2018/0027/DET

18 Plan­ning Per­form­ance Frame­work 2018 – 19

for a num­ber of years. For example, in Carr- Bridge, H2: Cran­nich Park is alloc­ated in the LDP (2015) for 22 units, with the LDP requir­ing that pro­vi­sion be made for 25% afford­able hous­ing units on site. How­ever, through sig­ni­fic­ant loc­al pre-applic­a­tion pub­lic con­sulta­tion and invest­ment from the High­land Coun­cil, pro­pos­als were altered to deliv­er a 23 dwell­ings, 10 (43%) of which were to be afford­able homes for social rent. The remain­ing 13 mar­ket dwell­ings were also spe­cific­ally designed as starter homes and there­fore ful­fil the func­tion of provid­ing hous­ing for house­holds who are only able to afford hous­ing at around the lower quart­ile price. The site’s object­ives and the LDP’s policy require­ment were there­fore exceeded. The applic­a­tion was approved in Novem­ber 2018 with com­ple­tion expec­ted in 2020. Afford­able hous­ing invest­ment has also kick- star­ted the deliv­ery of oth­er LDP alloc­a­tions Afford­able houses at Car­rbridge — 2018/0046/DET that have been stalled for a num­ber of years with a con­sent for 20 afford­able homes on HI in New­ton­more and 23 afford­able homes on EPI in Kin­gussie Goals To max­im­ise the deliv­ery of afford­able hous­ing and hous­ing sites in the Cairngorms Nation­al Park. Out­comes Gave con­sent to 83 afford­able homes (85% of all units per­mit­ted by the Nation­al Park Authority),