Cairngorms Visitor Management Plan

Cairngorms Vis­it­or Man­age­ment Plan — Eas­ing of Cov­id-19 Lock­down restric­tions on recre­ation in the countryside

Aim – The pro­posed scen­ario plan below is to ensure a safe and just trans­ition from the cur­rent lock­down meas­ures. Spe­cific­ally it aims to:

• Main­tain all health and safety pro­to­cols for pre­ven­tion of trans­mis­sion of Covid-19.
• Mit­ig­ate any neg­at­ive impacts from increased recre­ation in sens­it­ive or pop­u­lar sites
• Reduce poten­tial con­flict between res­id­ents and visitors:
• Pre­pare busi­ness, land own­ers and com­munit­ies for the increase in visitors:

Key Nation­al Strategy

The Coronavir­us (COV­ID-19): frame­work for decision mak­ing — Scotland’s route map through and out of the crisis — https://www.gov.scot/publications/coronavirus-covid-19-framework-decision-making-scotlands-route-map-through-out-crisis/ provides the imme­di­ate focus for the work in this doc­u­ment. The Scot­tish Out­door Access Code provides the over­arch­ing frame­work for the way that vis­it­ors and land man­agers oper­ate in the countryside.

Key Part­ners

Nation­al

• Envir­on­ment and Eco­nomy Lead­ers Group & sub-groups – Key coordin­a­tion across coun­tryside portfolio
• STERG – coordin­a­tion across tour­ism industry.
• Access and Com­mu­nic­a­tions Groups – CNPA, SNH, FLS, HS, SportScot­land & LL&TNPA
• Nation­al Parks UK

Region­al

• Cairngorms Busi­ness Part­ner­ship / Vis­it­Ab­er­deen­shire / Moray/​Speyside
• Part­ner Ranger Services
• Pub­lic bodies
• Own­ers of key vis­it­or sites / Estates
• Loc­al Authorities

• Com­munity Organisations

• Police Scot­land

• CNPA Staff & Volun­teer Rangers

Cairngorms Tour­ism Emer­gency Response Group

Remit and membership

Remit of Group: The group has been set up to provide con­sist­ent and com­pre­hens­ive ana­lys­is of the implic­a­tions of Cov­id-19 for tour­ism, to coordin­ate com­mu­nic­a­tions with the tour­ism industry, ensure close work­ing between key agen­cies and the private sec­tor, to gath­er, share, facil­it­ate, inter­pret and dis­sem­in­ate inform­a­tion and agree rel­ev­ant actions and deliv­ery plans.

Mem­ber­ship: The Group con­sists of rep­res­ent­at­ives from Cairngorms Busi­ness Part­ner­ship, Vis­it­Ab­er­deen­shire, MoraySpey­side, Vis­itScot­land, Aber­deen­shire Coun­cil, The High­land Coun­cil, High­lands and Islands Enter­prise, Angus Alive and CNPA (Chair).

Focus

The Cairngorms Nation­al Park is the largest in the coun­try so it is unreal­ist­ic to imple­ment all meas­ures equally across the Park giv­en staff­ing and resources. How­ever, it is essen­tial to imple­ment con­fid­ently & con­sist­ently – clear, simple, mes­saging about safe, respons­ible and enjoy­able behaviour.

The Scot­tish Out­door Access Code already provides a very good basis for guid­ing and man­aging vis­it­or beha­viour and land man­ager activ­ity respons­ibly and we will focus on the addi­tion­al and tem­por­ary meas­ures that are neces­sary at this time to deal with the cov­id emergency.

There­fore the focus of the imple­ment­a­tion meas­ures to lock down eas­ing will be on pro­act­ive, safe man­age­ment of key coun­tryside sites sim­pli­fied into two broad areas:-

1. Rur­al ​‘hot spots’ — mostly requir­ing vehicle access
2. Com­munity loc­a­tions – easy ​‘loc­al’ walk or cycle

Both ​‘areas’ can be pop­u­lar with res­id­ents and vis­it­ors and some ​‘over­lap’ is possible.

No paid attrac­tions have been included because cur­rently these seem unlikely to open dur­ing first ​‘phase’

A risk rat­ing for each site iden­ti­fied is giv­en as follows:

Rur­al ​‘Hot­spots’

Key Coun­tryside Loc­a­tion In bold ​‘dead end roads’	Risk	Man­ager	Roads Author­ity	Poten­tial onsite sup­port (includ­ing estim­ated FTE cov­er­age)	Addi­tion­al staff sup­port from CNPA
ABER­DEEN­SHIRE
Muir of Dinnet		SNH	Aber­deen­shire	SNH Site Man­ager and Aber­deen­shire Ranger	3 CNPA Sea­son­al Rangers by end of June with volun­teer rangers at the appro­pri­ate point.
Cam­bus o May		FLS	Aber­deen­shire	FLS Ranger (0.1)
Glen Tanar		Glen Tanar Estate	Aber­deen­shire	GCT Ranger Ser­vice (1.4)
Loch Muick		Bal­mor­al Estate	Aber­deen­shire	Bal­mor­al Ranger Ser­vice (2)	Access team support
Kei­loch Car Park		Inver­cauld Estate	Aber­deen­shire	Staff but no ranger
Linn of Dee		NTS	Aber­deen­shire	NTS Ranger Ser­vice (2)
ANGUS

Glen Clova		FLS Angus Alive	Angus	AA Ranger Ser­vice (2)	Access team support
Glen Mark		Angus Coun­cil and Dal­housie Estates	Angus	Estate staff but no ranger
PERTH & KINROSS
Kil­liecrankie		NTS	Perth & Kinross	NTS Ranger (2)	Access team support
Beinn a Ghlo (car park)		Lude Estate	Perth & Kinross	No ranger service
Falls of Bruar		Atholl Estate and House of Bruar	Perth and Kinross	Atholl Estates?
HIGH­LAND
Glen Fesh­ie (car park)		THC/SNH?	High­land Council	No ranger service	5 CNPA Sea­son­al Rangers by end of June with volun­teer rangers at the appro­pri­ate point.
Uath Lochans		FLS	High­land Council	FLS Ranger (0.1)
Lag­gan Wolftrax		FLS and Lag­gan Forest Trust	High­land Council	FLS Ranger (0.1) and LFT staff
Loch an Eilien		Rothiemurchus	High­land Council	Rothiemurchus Estate Ranger Ser­vice (2)	Access team support
Coylumbridge / Inverdruie		Rothiemurchus	High­land Council	Rothiemurchus Estate Ranger Ser­vice (2)
Glen­more		FLS	High­land Council	FLS Ranger Ser­vice (2)
Cairngorm Moun­tain		HIE	High­land Council	CM Ranger Ser­vice (2)
Loch Garten		RSPB Scot­land	High­land Coucnil	RSPB Com­munity Ranger and estate staff (0.3)
MORAY
Glen­liv­et Moun­tain Bike Trail Centre		Crown Estate Scotland	Moray Coun­cil	CES Ranger (0.5)	Access team support

Note Sig­ni­fic­ant num­bers of staff are fur­loughed in part­ner organ­isa­tions and may not imme­di­ately be avail­able to help man­age sites when lock­down eases

Com­munity	Risk	Com­munity Path Leaf­let (y/​n)	Pop­u­lar Routes	Onsite Sup­port (includ­ing estim­ated FTE cov­er­age)	Addi­tion­al sup­port from CNPA
ABER­DEEN­SHIRE
Strath­don		Y	Ben Newe and the Doune	Aber­deen­shire Coun­cil Ranger Ser­vice (0.1)	3 CNPA Sea­son­al Rangers by end of June with volun­teer rangers at the appro­pri­ate point.
Din­net		N	Loch Kin­nord, Deeside Way	Aber­deen­shire Coun­cil Ranger Ser­vice (0.1)
Bal­later		Y	Deeside Way, Craigandarroch,	Aber­deen­shire Coun­cil Ranger Ser­vice (0.2)	Access team support
Crath­ie		N	River­side path
Brae­mar		Y	River­side Path	Bal­mor­al Estate Ranger Ser­vice (0.1)
Glen­shee		N	Cre­ag Choin­nich, Lions Face and Morrone	Aber­deen­shire Coun­cil Ranger Ser­vice (0.2)
PERTH & KINROSS			Catar­an Trail
Blair Atholl		Y	Falls of Bru­ar, River Tilt Trail	Atholl Estate Ranger Ser­vice (2)	Access team support
HIGH­LAND
Dal­whinne		Y	Loch Ericht		5 CNPA Sea­son­al Rangers by end of June with volun­teer rangers at the appro­pri­ate point.
New­ton­more		Y	Glen Ban­chor, Wild­cat Trail,
Kin­gussie		Y	Cre­ag Bheag, Gyn­ack Mill, Loch Gynack
Kin­craig		N	Spey­side Way, Loch Insh		Access team support
Insh		N	Spey­side Way
Aviemore		Y	Old Log­ging Way, NCN 7, Craigellachie
Car­rbridge		Y	River­side Path, Ellan Wood	CNPA Com­munity Ranger (0.2)
Boat of Garten		Y	Deshar Wood,	RSPB Com­munity Ranger (0.2)
Nethy­bridge		Y	Spey­side Way, Dell Woods,	RSPB Com­munity Ranger (0.2)
Dul­nain Bridge		Y	River­side Path
Grant­own-on-Spey		Y	River­side Path, Old Laun­dry path
Crom­dale		Y	Anagach Woods, Spey­side Way, Dava Way	High­life High­land Ranger (0.1)
MORAY
Tomin­toul		N	Spey­side Way
Glen­liv­et		Y	Spey­side Way, Cir­cu­lar Walk	Crown Estate Scot­land Ranger Ser­vice (0.5)	Access team support
Glen­liv­et		N	Scalan, Cairn Diamh, Spey­side Way, Drumin	Crown Estate Scot­land Ranger Ser­vice (0.5)

Over­all Scen­ario Plan

Times­cales (based on SG Guidance)

Phase I — 28 May until next review on 18 June

• You will also be per­mit­ted to travel short dis­tances for out­door leis­ure and exer­cise but advice to stay with­in a short dis­tance of your loc­al com­munity and travel by walk, wheel and cycle where possible.
• In this phase we are plan­ning to allow unres­tric­ted out­doors exer­cise adher­ing to dis­tan­cing meas­ures and non-con­tact out­door activ­it­ies in the loc­al area — such as golf, hik­ing, canoe­ing, out­door swim­ming, angling – con­sist­ent with the wider rules and guid­ance applic­able to any activ­ity in this phase.
• In this phase we are plan­ning the gradu­al open­ing of drive through food out­lets as well as the re-open­ing of garden centres and plant nurs­er­ies with phys­ic­al dis­tan­cing. Asso­ci­ated cafes (e.g. in garden centres) should not reopen at this stage except for take away.

Phase 2 — Poten­tially from 18 June but no decision until review point

• People will be able to drive loc­ally for leis­ure and exer­cise purposes.
• Pubs and res­taur­ants can open out­door spaces with phys­ic­al dis­tan­cing and increased hygiene routines

Phase 3 – Times­cale Unknown

• In this phase you can drive bey­ond your loc­al area for leis­ure and exer­cise purposes.
• Pubs and res­taur­ants can open indoor spaces with phys­ic­al dis­tan­cing and increased hygiene routines.

Defin­ing char­ac­ter­ist­ics of these Phases are that:

• The tim­ing of Phases is unclear
• The trans­ition from one Phase to the next is likely to be indistinct;
• Pro­gres­sion isn’t neces­sar­ily lin­ear with time e.g. we could regress back from Phase 2 to Phase I

Key Times for Vis­it­or Management

• Fri­day — Sun are key vis­it­or times
• School sum­mer hol­i­days from 3 July

Phased Approach

This Plan provides the over­all con­text for vis­it­or man­age­ment plan­ning in the Cairngorms Nation­al Park. There is a Glen­more spe­cif­ic and Deeside spe­cif­ic plan being pre­pared and these plans will also tie in with spe­cif­ic plans being put in place by indi­vidu­al landowners.

All organ­isa­tions involved will have to ensure that they are fol­low­ing the guid­ance and ensur­ing that their risk assess­ment pro­cess is appro­pri­ate. A con­sist­ent risk assess­ment pro­cess around open­ing up coun­tryside to pro­tect staff, vis­it­ors and loc­al com­munit­ies is cru­cial for this work.

Activity/​Action	Lock­down	Phase I	Phase 2	Phase 3
Car parks	Rur­al car parks mainly closed at present.	Most car parks remain closed but pre­par­ing for reopen­ing. Con­sid­er­a­tion to some car park reopen­ing for loc­als (with­in 5 miles)	Car parks begin to open in key loc­a­tions to ensure vis­it­ors can be man­aged. Use web­cams to live feed how busy sites are.	Car parks open across the Park
Pub­lic toilets	Pub­lic toi­lets are closed at present	Pub­lic toi­lets are closed at present	Pub­lic toi­lets at key hot­spots are open and sup­plied with equip­ment suit­able to main­tain safe hand wash­ing, cor­rect sig­nage etc.	All pub­lic toi­lets open and promoted
Pro­moted paths and pop­u­lar moun­tain paths	Clear guid­ance from SG on the abil­ity to drive to take exer­cise: Clear guid­ance on social dis­tan­cing rules:	Main­tain social dis­tan­cing meas­ures and daily exer­cise mes­sage and #stayathome mes­sages with signage	Key issue and needs clear approach to risk, products etc. Instig­ate social dis­tan­cing meas­ures such as ​“one way” sys­tems and addi­tion­al tem­por­ary routes.	Key issue and needs clear approach to risk, products etc. Phase out tem­por­ary pro­moted trails.
		Main­tain SOAC mes­sages re wild­fire and dogs with signage	Update online pro­mo­tion­al mater­i­al to include inform­a­tion on social dis­tan­cing. Remove, or lim­it access to, fur­niture such as map boards and seat­ing to reduce trans­mis­sion risk:
			Provide safe hand wash­ing facil­it­ies such as hand san­it­iser sta­tions if appropriate.
			Main­tain daily exer­cise mes­sage and #stayathome mes­sages with sig­nage. Main­tain SOAC mes­sages re wild­fire and dogs with signage.
Ranger patrols	Updated and revised per­son­al risk assess­ments re social dis­tan­cing and safe hand washing	Lim­ited ranger patrolling to main­tain health and safety.	Increased ranger patrols, with phys­ic­al dis­tan­cing, at key sites and times to pro­mote SOAC mes­sages and main­tain health and safety. Key use of social media	Reg­u­lar ranger patrols to main­tain SOAC com­pli­ance and health and safety.
CNPA Sea­son­al Rangers	CNPA devel­op­ing pro­pos­als to recruit and employ sea­son­al rangers to pro­mote, with partners,	CNPA sea­son­al Rangers — being recruited. Start on 15th June. Oper­a­tion­al at end of June.	8 CNPA Sea­son­al Rangers in place by end of June 2020. Agree patrol routes and coordin­ate with exist­ing ranger services.	8 CNPA Sea­son­al Rangers in place by end of June 2020. Agree patrol routes and coordin­ate with exist­ing ranger services.
Volun­teer Rangers	Updated and revised per­son­al risk assess­ments re social dis­tan­cing and safe hand washing	Volun­teer­ing pro­gramme sus­pen­ded in line with part­ner organ­isa­tion policies	Poten­tial to start sup­port lim­ited volun­teer ranger Oten­tial Lim­ited sup­port avail­able to ranger ser­vices to main­tain health and safety ie, path main­ten­ance and path inspections.	Requests for sup­port at key sites and key times to pro­mote SOAC Wider activ­it­ies restart where appropriate
			If appro­pri­ate, great­er emphas­is on activ­it­ies which are less vis­it­or facing and more focused on infrastructure/​habitat management/​wildlife record­ing etc.
Land man­age­ment support	Clear guid­ance from SG on the abil­ity to drive to take exer­cise: Clear guid­ance on social dis­tan­cing rules: Support/​approval from Police Scotland.	Sup­port to land man­agers to main­tain SOAC sig­nage. Pre­pare for increase in wild camp­ing, fire risk and poten­tially motorhomes.	Fund­ing to land man­agers to imple­ment basic vis­it­or man­age­ment meas­ures i.e lit­ter picks, inform­al camp­ing site clean ups and tem­por­ary way marked trails.
Stat­utory measures	Clear guid­ance from SG on the abil­ity to drive to take exercise:	Advise on SOAC com­pli­ant signage	Sup­ply revised SOAC com­pli­ant sig­nage Sec­tion 15 powers to main­tain health and safety signage.	Fast track stat­utory powers to remove non- com­pli­ant signs and obstructions
Traffic Man­age­ment	Clear guid­ance on social dis­tan­cing rules: Devel­op­ing con­sist­ent approach to vis­it­or man­age­ment and traffic man­age­ment in Deeside and Glenmore	Glen­more Vis­it­or Man­age­ment Plan draf­ted Deeside Vis­it­or Man­age­ment Plan draf­ted Con­sider issues asso­ci­ated with motorhomes	Imple­ment­a­tion of plans	Imple­ment­a­tion of plans
Private Sec­tor Capacity	Almost all vis­it­or facing busi­nesses are shut or are extremely lim­ited. Clear guid­ance on what private sec­tor facil­it­ies are avail­able to res­id­ents under lockdown	Look at what ser­vices can be offered by busi­nesses and how this can be com­mu­nic­ated in this phase. (see comms plan­ning) Main­tain stay loc­al mes­saging with aware­ness of what facil­it­ies are open to locals	Look at what ser­vices can be offered by busi­nesses and how this can be com­mu­nic­ated in this phase. (see comms planning)	Look at what ser­vices can be offered by busi­nesses and how this can be com­mu­nic­ated in this phase. (see comms plan­ning) Con­tin­ue as for phase 2 with more facil­it­ies open help­ing spread vis­it­ors and pres­sure on easy pinch points.

Com­mu­nic­a­tion Planning

Cairngorms Busi­ness Part­ner­ship, Vis­it­Ab­er­deen­shire, Moray DMO and the CNPA are devel­op­ing a con­sist­ent approach to the mes­saging around lock­down. Our mes­saging will pro­mote Scot­tish Gov­ern­ment Guidelines, encour­age people to plan ahead, adapt their plans if

neces­sary to stay safe and to be kind to each oth­er and nature. The com­mu­nic­a­tions approach will tar­get loc­al res­id­ents, employ­ees and vis­it­ors to inform, reas­sure, man­age expect­a­tions and inspire people to care for each oth­er and the Cairngorms.

The out­comes we aim to achieve are:

• Pub­lic inform­a­tion on COV­ID 19 restric­tions and Scot­tish Gov­ern­ment guidelines are easy to find/​access and are delivered in a pos­it­ive, clear and con­sist­ent way
• Res­id­ents, employ­ees and vis­it­ors are reas­sured that as restric­tions change people know how to keep them­selves and oth­ers SAFE – par­tic­u­larly how to Be Safe Outside
• Res­id­ents, employ­ees and vis­it­ors feel we are work­ing togeth­er to allow ser­vices and exper­i­ences to open SAFELY and know how to find Scot­tish Gov­ern­ment Guidelines and oth­er rel­ev­ant information
• People enjoy­ing the Park are aware and under­stand the latest SG guidelines, plan ahead, know how to keep them­selves and oth­ers safe and are kind towards each oth­er and the Park (SOAC mes­sages). All mes­sages to be cre­ated around — Know the guidelines, Plan Ahead, Be Flex­ible and Be Kind.
• Vis­it­ors feel and are wel­comed by loc­al res­id­ents & busi­nesses and sup­port the com­munity spir­it to Care for the Cairngorms
• See Appendix I for fur­ther inform­a­tion on the frame­work for com­mu­nic­a­tion #Cairngorm­s­To­geth­er

Activity/​Action	Lock­down	Phase I	Phase 2	Phase 3
Com­mu­nic­a­tions	Build com­pli­ance to stay at home, exer­cise loc­ally with mem­bers of your house­hold only. Pro­mote SOAC & con­nect with Cairngorms Nature from home.	CNPA to act as a clear­ing house for which facil­it­ies are open in the Park in early part of eas­ing of lock­down. Com­mu­nic­ate through rel­ev­ant chan­nels. Main­tain com­pli­ance with SG Guidelines.	CNPA to co-ordin­ate pos­it­ive, clear and con­cise mes­sages on how to fol­low SG guidelines and enjoy the Park safely and respons­ibly. Provide up to date inform­a­tion on what car parks, paths and related ser­vices are open in the Park.	CBP/​DMOs to pro­mote ser­vices and exper­i­ences that are open for busi­ness and ready to wel­come vis­it­ors safely.

Appendix I -#Cairngorm­s­To­geth­er — Frame­work for Com­mu­nic­at­ing Con­fid­ence for Com­munit­ies, Employ­ees and Visitors

Cairngorms Togeth­er — A Frame­work for Com­mu­nic­at­ing Con­fid­ence For Com­munit­ies, Employ­ees and Vis­it­ors — Provid­ing a warm wel­come and excep­tion­al exper­i­ences to people from near and far is part of our cul­ture in the Cairngorms Nation­al Park.

We value that vis­it­ors choose to spend their pre­cious leis­ure time with fam­ily, friends and loved ones, here, with us. We have missed them. To help care for the Cairngorms and each oth­er we have developed a frame­work for com­mu­nic­at­ing con­fid­ence for our com­munit­ies, busi­nesses and vis­it­ors. Our aim is to make it as easy as pos­sible for us all to do the right thing.

Know the Guidelines

• Busi­nesses and those with respons­ib­il­it­ies for pub­lic spaces keep up to date, under­stand and abide by the rel­ev­ant guidelines; under­stand how guidelines apply to pro­tect com­munit­ies, employ­ees and our vis­it­ors and explain how they are being implemented.
• Vis­it­ors and cus­tom­ers keep up to date with guidelines, under­stand their respons­ib­il­it­ies, adhere to social dis­tan­cing and pro­tect our employ­ees and com­munit­ies. Respect loc­al meas­ures that have been put in place to ensure we keep every­body as safe as possible.

Plan Ahead

• Busi­nesses and those respons­ible for pub­lic spaces make inform­a­tion avail­able so vis­it­ors, cus­tom­ers and res­id­ents can plan for their exper­i­ence and to do the right thing.
• Cus­tom­ers and vis­it­ors research and plan their trips tak­ing into account avail­able facil­it­ies, toi­let pro­vi­sion etc. Be pre­pared to flex your plan to help us care for our spe­cial envir­on­ment. Be respons­ible and fol­low the Scot­tish Out­door Access Code.

Be Flex­ible

• Busi­nesses oper­ate with­in capa­city restraints and in accord­ance with guidelines, to keep our com­munit­ies, our employ­ees and our vis­it­ors as safe as pos­sible. Where capa­city is reached they will endeav­our to help find altern­at­ive activ­it­ies and ven­ues. We are the largest Nation­al Park in the UK and we can help you find your own safe space.
• We all act under the prin­ciple that if ​‘it feels too busy, it is too busy’, be pre­pared to be flex­ible, move on and save that exper­i­ence for anoth­er day.

Be Kind.

Appendix 2 – Car Park Capacities

See Glen­more and Deeside Spe­cif­ic plans for car park details in those areas +

Key Coun­tryside Car Park	Man­ager	Car Park Capa­cit­ies (if more than one car park at a loc­a­tion please sep­ar­ate e.g. Glenmore)
Kil­liecrankie	NTS
Glen Tilt	Atholl Estates	20
Beinn a’Ghlo	Lude Estate	10
Falls of Bruar	House of Bruar	?
Glen Fesh­ie (Achlean car park)	SNH	25 (reduced to 15 for covid)
Allt Ruadh	SNH	11 (reduced to 8 for covid)
Uath Lochans	FLS	12
Frank Bruce	FLS	17
Feshiebridge	FLS	12
Lag­gan Wolftrax	FLS and Lag­gan Forest Trust	50 + Buses
Pat­tack Falls	FLS	12
Glen Clova	Angus Alive	100

Appendix 3 – Key Pub­lic & Oth­er Toilets

Pub­lic Toilets

The green toi­lets below high­light which pub­lic toi­lets need to open first to provide a level of ser­vice across the Park (sub­ject to risk assess­ment etc by operators).

High­land	Moray	Aber­deen	Angus	Perth & Kinross
Aviemore	Tomin­toul	Bal­later	Glen Doll	Blair Atholl
Grant­own		Brae­mar
Kin­gussie
Car­rbridge		Crath­ie	Milton of Clova
Nethy Bridge		Spit­tal Muick
New­ton­more		Glen­shee
		Strath­don

Oth­er toi­lets ​‘open’ to the public

The open­ing of the ​‘oth­er’ toi­lets will depend on fund­ing, cash­flow and when busi­nesses might reopen.

High­land	Moray	Aber­deen	Perth & Kinross
Cairngorm Moun­tain	Lecht	Glen Tanar	House of Bruar
Rothiemurchus (inc Loch Eilean)	Glen­liv­et Moun­tain Bike Centre	Muir of Dinnet	Kil­liecrankie
Glen­more Vis­it­or Centre		Inver­cauld
Ralia		Mar Lodge
Lag­gan

Appendix 4 — Cov­id-19 Tem­por­ary access point/​hotspot sig­nage principles

1. Sig­nage Objectives

   • Pro­mote gen­er­al respons­ible beha­viour both in the use of text and the use of imagery:
   • Be able to high­light site spe­cif­ic require­ments such as areas to avoid or one way systems:
   • Pro­mote cur­rent gov­ern­ment advice regard­ing Cov­id ‑19:
   • Engage path users in an emo­tion­al way ie, imagery of mem­bers of the pub­lic enjoy­ing themselves.

2. Sig­nage Principles

   • Simple, obvi­ous, clear and con­sist­ent messages
   • Easy to read, concise
   • Vis­ible

3. Design

   • Size — A4 and A3
   • Visu­al tem­plate- A4 por­trait and A3 land­scape which has space for map
   • Stand­ard­ised col­ours — colourfast
   • Accom­mod­ate indi­vidu­al estate, Ranger Ser­vice, Park Brand and appro­pri­ate strapline:
   • Visu­ally inter­est­ing graph­ic design i.e. photos
   • Robust and weather­proof made of 3mm dibond
   • Include scope for addi­tion­al detail to be added at a site level with a per­man­ent mark­er pen

4. Text

   Head­er text ​‘Take care”

   Intro­duct­ory text

   Key (draft) bul­let points

   • Know and fol­low the latest Gov­ern­ment advice:
   • If it feels too crowded, it is too crowded
   • Be kind out there:
   • Fol­low the Scot­tish Out­door Access Code:
   • Pub­lic toi­lets are avail­able at #######

5. Imple­ment­a­tion

Hot­spot grade	Sign type	Key inform­a­tion
	A4	Main­tain phys­ic­al dis­tan­cing Please fol­low out­door access code Be kind out there
	A4 and A3 with map if required	Know and fol­low the latest Gov­ern­ment advice: If it feels too crowded, it is too crowded Be kind out there: Fol­low the Scot­tish Out­door Access Code: Pub­lic toi­lets are avail­able at #/#/#/#
	A4 and A3 with map a daily information	Know and fol­low the latest Gov­ern­ment advice: Site spe­cif­ic advice i.e one way sys­tem If it feels too crowded, it is too crowded Be kind out there: Fol­low the Scot­tish Out­door Access Code: Pub­lic toi­lets are avail­able at ######