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Planning Satisfaction Survey

16th April 2012

To improve the service provided by the Cairngorms National Park Authority’s planning department, an online survey has been set up to get users’ feedback.

This survey is for individuals, organisations, businesses and developers who have applied for planning permission within the National Park, commented on a planning application or who have contacted our offices for advice on planning matters.

The planning arrangements in the Cairngorms National Park are unique in Scotland and involve collaboration with five local authorities – The Highland Council, Aberdeenshire Council, Moray Council, Angus Council and Perth and Kinross Council.

CNPA Planning Officer Andrew Tait said: “We’re aware planning policy and procedures can be complex and an important part of our job is helping people through the process. The feedback from the survey will help us carry on the good work we’re doing and also identify areas where we may be able to improve how we work.”

The survey is part of the CNPA’s annual Service Improvement Plan which identifies areas that can be improved so we have an effective and efficient planning service.