190308AuCtteePaper7AAComplaintsCoverPaper

This document contains a complaints log for the Cairngorms National Park Authority. It presents information on the number and type of complaints received since October 2018. The Audit and Risk Committee is asked to review this information. One example complaint involved the Cairngorm Mountain funicular, alleging the Authority wasn't meeting its legal duties. This complaint was formally responded to and closed within 20 days.