CAIRNGORMS NATION­AL PARK AUTHORITY

Form­al Board Paper 2 Annex 2 | 11^th Septem­ber 2020

KPI Report­ing

Indic­at­or	Tar­get	Update	Rat­ing
Con­ser­va­tion and Land Use
Area of new nat­ive woodland	1000 ha pa	From 2017 to the present, roughly 4800 ha of wood­land had been cre­ated in the park through the Forestry Grant Scheme, much of it through nat­ur­al regeneration	Green
Area of peat­land restoration	1000 ha pa	We were only able to deliv­er 450 hec­tares of the planned res­tor­a­tion man­age­ment work in 2019 due primar­ily to a lack of exper­i­enced con­tract­ors Cov­id-19 is delay­ing the deliv­ery of pro­jects in 2020 and our focus to deliv­er 428ha of res­tor­a­tion man­age­ment from pro­jects car­ried over from 2019. Fur­ther dis­cus­sion is ongo­ing with SG about pro­gramme devel­op­ment and resources.	Red
Deer dens­ity across Deer Man­age­ment Groups	Reduc­tions towards 10 per km² or less	Report on deer num­bers and hab­it­at impacts across CNP well advanced with Strath Caulaidh Ltd but delayed due to cov­id-19. Report expec­ted Autumn 2020. Ini­tial pro­pos­als under devel­op­ment to work with West Gramps DMG and South Gramps DMG to address deer num­bers and asso­ci­ated dam­age in South of CNP. Await­ing Scot­tish Gov­ern­ment response to Deer Work­ing Group report and pos­sible policy development.	Amber
Num­ber of Capercaillie	1200 by 2022	No change. Nation­al 5 yearly sur­vey due 2021	Amber
Num­bers of wild­life crime incid­ents in the Park	Zero per annum	Wild­life crime con­tin­ues to be a ser­i­ous prob­lem in the Park. CNPA con­tin­ues to work with Police Scot­land and oth­er part­ners to deal with this per­sist­ent issue. Work on the rap­tor track­er is ongo­ing (being developed with BTO and NatureScot) and we hope it will be deployed in 2021	Red
Vis­it­or Experience
Length of path upgraded or extended	20km upgraded by 2022 6km new path by 2022	44.2 km of path upgraded by Moun­tains & People pro­ject 6.5 km of new path con­struc­ted along Spey­side Way Exten­sion & Sev­en Bridges path Ballater.	Green

Indic­at­or	Tar­get	Update	Rat­ing
Tour­ism Impact
Increase eco­nom­ic impact of vis­it­ors to east­ern and south­ern CNP from 21% to 25% of total vis­it­or eco­nomy by 2022	STEAM data for 2019 indic­ates that eco­nom­ic impact of vis­it­ors to east­ern and south­ern CNP to be 21.6% of the total vis­it­or eco­nomy. This is slightly above the baseline fig­ure but a decline on 2017 (22.8%) and 2018 (21.9 %)	Amber
Com­ple­tions of John Muir Awards	2500 awards per annum and ensure at least 20% from dis­ad­vant­aged backgrounds	Some 2684 people com­pleted a John Muir Award in and around Cairngorms in 2019. JMA cur­rently on hold as we come out of Cov­id-19 lockdown.	Green
Num­ber of Volun­teer Rangers	Min­im­um 8 volun­teer rangers trained per annum	Pro­ject has trained 38 volun­teer rangers Volun­teer rangers but cur­rently on hold until late August 2020 as we come out of Cov­id-19 lockdown.	Green
5 yr Vis­it­or Sur­vey 2020	Increase Social Grade ​‘C2, D, E’ vis­it­ors from 18 to 20%	Full sur­vey data indic­ates 27% C2, D & E with 97% response rate — sig­ni­fic­antly high­er than 2015 18% with 94% response rate	Green
Rur­al Development
Num­ber of afford­able houses delivered as a pro­por­tion of total houses delivered per annum	200 new afford­able houses by 2022	The CNPA has gran­ted con­sent (includ­ing con­sent by appeal) for 578 afford­able homes since 31st March 2018. 375 afford­able units are part of the plan­ning per­mis­sion in prin­ciple issued for An Camus Mor. Of the 203 oth­er afford­able homes giv­en con­sent, 34 are com­pleted and 54 are in con­struc­tion. A fur­ther 22 afford­able units have been com­pleted on con­sents issued before 31 March 2018, mean­ing that 56 afford­able homes have been completed.	Green
Num­ber of people involved in com­munity activ­ity for first time through LEAD­ER support	By end of Pro­gramme = 80	LEAD­ER Pro­gramme Mon­it­or­ing and Eval­u­ation cur­rently report­ing 237 people have become involved in com­munity pro­jects for the first time through the programme’s interventions.	Achieved
Busi­ness sat­is­fac­tion with CNPA	Main­tain or increase from 17⁄18 aver­age (5.44 out of 10)	Over­all level of busi­ness sat­is­fac­tion for all organ­isa­tions in Q2 of 2020 was an aver­age of 4.96 out of 10. CNPA scored 5.1 out of 10 which is above aver­age score for all organ­isa­tions but slightly below tar­get fig­ure. (Source:	Amber

Indic­at­or	Tar­get	Update	Rat­ing
Cor­por­ate Services		(most recently repor­ted quarter (Q2, 2020) of Cairngorms Busi­ness Part­ner­ship Busi­ness Barometer)
Staff Turnover	Staff Turnover level not more than 10%	Octo­ber 2019 — June 2020: — staff turnover is 8% (7 leav­ers in the 9 months, staff head­count of 81 at 30/06/20)	Green
Recruit­ment	Suc­cess­ful recruit­ment to all vacant posts	Octo­ber 2019 — June 2020: — One post not suc­cess­fully recruited	Red
Staff Absence	Staff absence levels below 5 days per per­son per year and no more than 3 absences in a 12 month period	2019 Q3 — absence of 2.93 days/​person, of which sick­ness absence is 2.75 days 2019 Q4 — absence of 2.30 days/​person of which sick­ness absence is 2.05 days 2020 QI — absence of 1.39 days/​person of which sick­ness absence is 1.05 days	Green
Causes of absence	NO work related causes of absence	Octo­ber 2019 to June 2020: ‑no work related causes of absence	Green
Case load	Max­im­um 2 incid­ences of form­al HR case­load in a rolling 12 month period	Octo­ber 2019 to June 2020: no form­al caseload.	Green
Com­plaints	100% of com­plaints on log respon­ded to with­in good prac­tice time frames	Octo­ber 2019 — June 2020: — 6 com­plaints. 5 respon­ded to with­in approved times­cales. I was 14 days at front­line res­ol­u­tion stage	Amber
FOI/EIR requests	Responses to all FOI and EIR requests with­in 20 days	2019 Q3 — 2 x FOI; 5 × EIR — total 7; 7 respon­ded in time 2019 Q4 — 7 x FOI; 3 x EIR — total 10; 9 respon­ded in time, I gran­ted an exten­sion 2020 QI — 3 x FOI; I x EIR — total 4; 4 respon­ded in time	Green
H&S	Health and Safety — 0 RIDDOR report­able injur­ies. Max­im­ums of 0 major injury, 1 minor injury and 3 near misses.	0 RIDDOR report­able injury 0 Major injury 2 minor injury	Green
Audit	No more than 2 top priority	One top pri­or­ity recom­mend­a­tion (busi­ness con­tinu­ity plan­ning) over rolling	Green

Indic­at­or	Tar­get	Update	Rat­ing
Fin­an­cial
Income	Total Income in line with budget	Income tar­gets met, con­trib­ut­ing to over­all fore­cast break-even out­turn position.	Green
Core Budget	Core expendit­ure in line with or below budget:	Core expendit­ure gen­er­ally in line with or under budget.	Green
Oper­a­tion­al Plan Budget	Oper­a­tion­al Plan in line with or exceed­ing budget	Oper­a­tion­al plan invest­ments pro­gressed as expec­ted for 2020⁄21 outturn.	Green
Fore­cast Out­turn break even	Final fin­an­cial net out­turn with­in +1% to ‑2% of total income includ­ing Scot­tish Gov­ern­ment grants.	Draft out­turn sub­mit­ted to extern­al audit gives an out­turn break-even pos­i­tion for 2019⁄20 fin­an­cial year. Extern­al audit pro­cess yet to be completed.	Green
Next Year income	Next year income in line or above for­ward forecasts	This meas­ure will be updated when indic­a­tion of 2021⁄22 budget has been provided.
Oper­a­tion­al Plan Leverage	Oper­a­tion­al plan invest­ments secure extern­al fin­an­cing of 3 times value of CNPA total investment.	To be mod­elled fol­low­ing final­ised 2019⁄20 audit position.
Car­bon emis­sions: reduc­tion in CNPA gen­er­ated car­bon emissions	Tar­get 3% annu­al reduc­tion in baseline emis­sions = 150 estim­ated tonnes CO2 in 2007⁄08 (start of mod­el­ling). This meas­ure recal­cu­lated to fit with broad­er report­ing tool imple­men­ted by Scot­tish Government.	The final emis­sions in 2019⁄20 were 89.1 tonnes CO2, down from 97.5 tonnes in 2018⁄19, a decrease in the year of 8.6%. The 2019⁄20 final fig­ure is a 60.4% decrease com­pared to base year. The aver­age decrease per year from the base year to 2019⁄20 has been 3.56%.	Green
Equal­it­ies: equal pay assess­ments on CNPA salaries	Pay assess­ments show equal pay between male and female employees	April 2017 = 21.47% Jan 2018 = 20.20% March 2019 = 19.25% April 2020 = 17.9% Pos­i­tion is gradu­ally improv­ing as assessed by required equal pay assess­ment method.	Amber