210203AuCtteePaper2Annex1Covid Recovery FINAL

This document contains an internal audit report from December 2020, assessing the Cairngorms National Park Authority's (CNPA) response to the COVID-19 pandemic. The CNPA quickly adapted to remote working, and maintained regular communication with staff to address wellbeing concerns. However, the report found their business continuity plan was only partly implemented, with key steps incomplete and lessons not consistently documented. The audit identified three areas for improvement focusing on completing the business continuity plan cycle, implementing a method for recording and prioritizing lessons learned, and developing a clear communications strategy. Recommendations were made for improvements and the Office Services Manager was assigned action items with deadlines in July and March 2021.