ARC Paper 10 FOISA Complaints

This document contains an update for the financial year 2025/26 on how the Cairngorms National Park Authority manages information requests, data protection requests, and formal complaints. The Park Authority received 57 information requests, a slight increase, and responded to 93% of them within the required timeframes, which is a strong performance compared to other public bodies. Most requests were from individuals and handled by corporate services. There were no subject access requests relating to personal data. Notably, the number of formal complaints received significantly reduced to three, with planning being the most common topic. This report allows the Audit and Risk Committee to review these activities and the Park Authority's performance.