Cairngorms Nation­al Park

Vis­it­or Sur­vey 2024

Ques­tion­naire Draft v8.0

SAMPLE LOC­A­TION

Please select your sample loc­a­tion (inter­view­er to code). [[single, required]]

• Aviemore, main street (Grampi­an Road)
• Rothiemurchus Car Park
• Loch an Eilein Car Park
• Loch Morlich/​Glenmore Vis­it­or Centre and Cark Parks
• Cairngorm Moun­tain ski centre & funicu­lar railway
• Blair Atholl — vil­lage square
• Blair Castle
• House of Bruar
• Kil­liecrankie Vis­it­or Centre
• Lag­gan vil­lage centre
• Lag­gan — Wolftrax Moun­tain Bike Centre
• Dal­whin­nie Vil­lage Centre
• High­land Folk Museum, Newtonmore
• Kin­gussie — High Street / Ruthven Barracks
• Uath Lochans
• Lock Insh Water­s­port Centre
• High­land Wild­life Park, Kincraig
• Land­mark Centre, Carrbridge
• Nethy Bridge Vil­lage Centre
• RSPB Loch Garten Nature Centre (Osprey Centre) Car Park
• Grant­own on Spey – High Street
• Glen­liv­et Dis­til­lery Car Park
• Tomin­toul — vil­lage centre
• Snow Roads — ​‘Still’ Snow Roads Installation
• Lecht Ski Area
• Snow Roads — ​‘The Watch­ers’ Snow Roads viewpoint
• Strath­don
• Bal­later — vil­lage centre/​Station Square
• Loch Muick Car Park (Bal­mor­al Estate)
• Bal­mor­al Castle Car Park
• Brae­mar — vil­lage centre
• Linn of Dee Car Park
• Glen­shee Ski Centre
• Burn o’Vat Car Park, Dinnet
• Braeloine Vis­it­or Centre car park, Glen Tanar Estate
• Glen Esk Car Park, Angus Glens
• Glen Doll Ranger Base car park, Angus Glens

INTRO­DUC­TION

Good morning/​afternoon/​evening, I am ________________ from M‑E-L Research an inde­pend­ent mar­ket research com­pany car­ry­ing out a sur­vey on behalf of the Cairngorms Nation­al Park Author­ity about what vis­it­ors think and exper­i­ence of the area. The inter­view will take about 15 minutes to com­plete. [[info]]

Would you like to take part? [[single, required]]

• Yes
• No [[close]]

Before I start, I just need to give you a few details about the research. This sur­vey may include ques­tions col­lect­ing inform­a­tion about you such as your age, gender and eth­ni­city, but you do not have to answer these ques­tions if you prefer not to. Any inform­a­tion provided in response to these ques­tions will only be used for ana­lys­is, to under­stand who is vis­it­ing the park and what their exper­i­ence is of vis­it­ing Cairngorms Nation­al Park.

Your responses are anonym­ous and con­fid­en­tial, and will not be linked back to you as an indi­vidu­al without your con­sent. You can change your mind about par­ti­cip­at­ing at any time dur­ing the sur­vey, just let [the inter­view­er] know. [[info]]

REAS­SURE IF NECES­SARY: [[instruc­tion]]

The sur­vey is com­pletely con­fid­en­tial, in accord­ance with the Mar­ket Research Soci­ety Code of Con­duct. The answers you give in the sur­vey will be com­bined with answers from oth­er people who have taken part to give over­all sur­vey find­ings. No one will be able to identi­fy you indi­vidu­ally from the data. [[info]]

I have a copy of M‑E-L Research’s pri­vacy state­ment if you would like to read it, or it can be accessed at the fol­low­ing web­site address: https://​melre​search​.co​.uk/​p​r​i​v​a​c​y​-​p​o​licy/ [[info]]

Con­sent: Are you happy to con­tin­ue with the sur­vey? [[single, required]]

• Yes If YES: Pro­ceed to survey
• No IF NO: ask selec­tion of screen­er ques­tions: vis­it type (SQ2), age (Q38), group com­pos­i­tion (Q11), where vis­it­ing from (Q6))

Age check: And can I just con­firm you’re aged 16 or over? [[single, required]]

• Yes
• No [[close]]

SCREEN­ING QUESTIONS

SQ1. First of all, can I check you have not been inter­viewed already dur­ing your cur­rent trip, as part of the Cairngorms Nation­al Park vis­it­or sur­vey? [[single, required]]

If you are vis­it­ing for mul­tiple days on this trip, and have been inter­viewed on anoth­er day, please select yes

• Yes — been inter­viewed already [[close]]
• No — not been interviewed

SQ2. SHOW MAP [[instruc­tion]].

Dur­ing this inter­view I am going to refer to the area shown on this map as ​‘the Cairngorms Nation­al Park or ​‘the area’. Is your primary res­id­ence in the Cairngorms Nation­al Park as out­lined on this map? [[single, required]]

INTER­VIEW­ER NOTE: IF THEY ARE VIS­IT­ING ON HOL­I­DAY AND DON’T LIVE IN THE PARK, SELECT OPTION 4 [[instruc­tion]]

• Yes — my primary res­id­ence is in the park — [[Code as resident]]
• No- but I split my time between here and some­where else [[Code as resident]]
• No — but I have a hol­i­day home in the park [[Code as visitor]]
• No — I don’t live in the area any of the time [[Code as visitor]]

PRO­FILE OF TRIP & PARTY

Q1. Which of the fol­low­ing best describes your reas­on for vis­it­ing the Cairngorms Nation­al Park [sample loc­a­tion] today? [[single, required]] SHOW SCREEN. [[instruc­tion]]

• On a leis­ure trip/​holiday/​day out [[con­tin­ue]]
• On busi­ness trip/​working [[close]]
• Vis­it­ing friends or rel­at­ives [[con­tin­ue if vis­it­or, close if resident]]
• Com­bin­ing busi­ness and leis­ure [[con­tin­ue]]
• Per­son­al busi­ness (e.g. shop­ping, going to doc­tor, post office, dog walk­ing etc.) [[close]]
• Oth­er (please spe­cify) [[con­tin­ue]]

Q5. How many of nights will you be stay­ing in the Cairngorms Nation­al Park on this trip? [[numer­ic, required]]

• None — I will not be stay­ing overnight with­in the Cairngorms Nation­al Park
• Prefer not to say

INTER­VIEW­ER NOTE: This includes their whole trip includ­ing nights spent already (i.e. not how many days they have left if they are at the end of their hol­i­day) [[instruc­tion]]

ASK VIS­IT­ORS (SQ2=2)

Q6. SHOW SCREEN. [[instruc­tion]]

Where do you live (your nor­mal place of res­id­ence)? [[single, required]]

• Scot­land
• Eng­land
• Wales
• North­ern Ireland
• Brit­ish Over­seas Territories
• Crown Depend­en­cies (Isle of Man, Guern­sey and Jersey)
• Repub­lic of Ireland
• France
• Ger­many
• Italy
• Spain
• Neth­er­lands
• USA
• Canada
• Aus­tralia
• New Zea­l­and
• China
• Oth­er coun­try (spe­cify) [[Oth­er]]
• Prefer not to say (Do not read out)

ASK VIS­IT­ORS (SQ2=2)

Q9. Includ­ing this vis­it, how many times have you vis­ited the Cairngorms Nation­al Park in the last five years? [[single, required]]

• I have nev­er vis­ited the Cairngorms Nation­al Park before
• I have vis­ited before, but not in the last five years
• 2 – 3 times
• 4 – 6 times
• 7 – 10 times
• 11 – 20 times
• More than 20 times
• Don’t know/can’t remember

ASK IF Q9 = 3 – 8

Q10. In the past five years, in what season/​s have you vis­ited the Cairngorms Nation­al Park? [[Multi, required]]

• Spring (March-May)
• Sum­mer (June-August)
• Autumn (Septem­ber-Novem­ber)
• Winter (Decem­ber-Feb­ru­ary)
• Don’t know/can’t remember

ASK ALL

Q11. Includ­ing your­self, how many people are in the fol­low­ing age groups in your group? [[numer­ic, required]]

INTER­VIEW­ER NOTE: Please enter the num­ber of people in the party with­in each age brack­et. If there are no people in the age brack­et, leave blank [[instruc­tion]]

• Under 5 years
• 5 – 11 years
• 12 — 17 years
• 18- 24 years
• 25- 34 years
• 35 – 44 years
• 45 — 54 years
• 55 – 64 years
• 65 – 74 years
• 75+

ASK ALL

Q12. Are you vis­it­ing the nation­al park with a dog as part of this vis­it? [[single, required]]

Inter­view­er note: If cla­ri­fic­a­tion needed – if they are vis­it­ing for mul­tiple days, this refers to the whole trip, even if the dog is not with the vis­it­or for this spe­cif­ic day trip / activ­ity [[instruc­tion]]

• No
• Yes — 1
• Yes — 2 or 3
• Yes — 3 or more

ASK If 2 – 4 at Q12

Q12B. Are any of these dogs / Is the dog an assist­ance or ser­vice dog? [[single, required]]

• Yes
• No
• Prefer not to say

PLAN­NING & INFORM­A­TION SOURCES

Q13b. How import­ant are the fol­low­ing to you when decid­ing where to vis­it on a day out? [[grid, required]]

READ OUT [[instruc­tion]]

• Pro­vi­sion of car parks
• Con­di­tion of paths and tracks
• Avail­ab­il­ity of pub­lic toilets
• Pub­lic transport
• Ease of access / accessibility
• Pet friend­li­ness of the park
• Suit­ab­il­ity of park and facil­it­ies for older group mem­bers [[Ask if 9 OR 10 at Q11]]
• Suit­ab­il­ity of park and facil­it­ies for chil­dren [[Ask if 1 – 3 AT Q11]]

• Avail­ab­il­ity of activ­it­ies for this season

• Very import­ant

• Quite Import­ant
• Neither
• Not very important
• Not at all important

Q13a. What were you most hop­ing to get out of your vis­it to the Cairngorms Nation­al Park on this trip? Please select up 3 thing things that you were most hop­ing to get our of your vis­it. [[Multi, required]] Lim­it to three

• To spend time with friends / family
• To exper­i­ence the beauty of nature
• To pur­sue a per­son­al interest or hobby
• To enhance emo­tion­al health or men­tal wellbeing
• To enhance phys­ic­al health or well-being
• To take the chil­dren some­where they would enjoy
• To take the chil­dren some­where they can learn some­thing new
• To take part in out­door adven­ture activities
• To vis­it a place with fas­cin­at­ing his­tory and culture
• To vis­it a area with great food and/​or drink experiences
• Oth­er (please spe­cify) [[Oth­er]]
• No spe­cif­ic reas­on [[exclus­ive]]

VIS­IT­ORS ONLY SQ2. 3 – 4 ASK VISITORS

Q13d. How did you hear about the Cairngorms Nation­al Park as a place to vis­it pri­or to this vis­it? DNRO [[Multi, required]]

Inter­view­er instruc­tion: DO NOT READ OUT OPTIONS, CODE FROM RESPONSE [[Instruc­tion]]

• Ins­tagram
• Face­book
• X (Formerly Twitter)
• Ins­tagram
• Tik­Tok
• Oth­er social media
• Google Ad / Google Search
• An advert on television
• Vis­it Scot­land Website
• Cairngorms Nation­al Park Website
• Vis­it Cairngorms Website
• Vis­it Aber­deen­shire Website
• From a friend/​family member
• I had vis­ited in the past and wanted to vis­it again
• From a tour guide
• I live near the park
• I’ve known for as long as I remember
• Oth­er (please spe­cify): [[oth­er]]
• I don’t know [[instruc­tion]]

INFLU­ENCE OF NATION­AL PARK STATUS

Q16. SHOW SCREEN. [[instruc­tion]]

In your decision to vis­it the Cairngorms Nation­al Park, how import­ant was the fact that this area is a Nation­al Park? [[single, required]]

• Very import­ant
• Quite import­ant
• Neither import­ant nor unimportant
• Not very important
• Not at all important
• I did not know it was a Nation­al Park
• Don’t know

ACCOM­MOD­A­TION

ASK IF STAY­ING IN THE PARK (Q5 is not NONE or Prefer not to say)

Q17. Dur­ing your stay in the Cairngorms Nation­al Park, which type(s) of accom­mod­a­tion have you, or will you use? [[Multi, required]]

INTER­VIEW­ER NOTE: DO NOT READ OUT, PROBE TO PRE-CODE [[Instruc­tion]]

1. Hotel/​motel
2. Guest house/​Bed and breakfast
3. Self-cater­ing flat/​house/​cottage
4. ‘Homestay’ accom­mod­a­tion (stay­ing in a prop­erty owned by someone else, in which the homeowner/​host is also staying)
5. Time share
6. Stat­ic cara­van rented
7. Stat­ic cara­van owned
8. Tour­ing caravan
9. Motorhome/​campervan ‑Pay­ing for a des­ig­nated site
10. Motorhome/​campervan – Inform­al overnight parking
11. Tent — form­al campsite/​designated area
12. Tent — wild camp­ing (not on a site)
13. Lux­ury camp­ing / glamp­ing — e.g. yurts, pods, wig­wams, etc.
14. Bothy
15. Hostel (SYHA or others)/bunkhouse
16. Stay­ing with friends/​relatives
17. Second home [[asked only to those who own a second home in the park at SQ2]]
18. Oth­er (please spe­cify) [[oth­er]]

ASK IF STAY­ING IN PAID FOR ACCOM­MOD­A­TION (Q17=1, 2, 3, 4, 6, 9, 11, 13, 14, 16)

Q21a. Is there any­thing that would have helped to make the pro­cess of find­ing and book­ing accom­mod­a­tion easi­er for you? [[Multi, required]]

INTER­VIEW­ER INSTRUC­TION: DO NOT READ OUT, PRE­CODE FROM LIST. IF NOTH­ING, SELECT ​“There is noth­ing which would have made the pro­cess of find­ing and book­ing accom­mod­a­tion easi­er for me/​us” [[Instruc­tion]]

• There is noth­ing which would have made the pro­cess of find­ing and book­ing accom­mod­a­tion easi­er for me/​us [[exclus­ive]]
• Great­er avail­ab­il­ity of low cost accommodation
• Great­er avail­ab­il­ity of accom­mod­a­tion in loc­a­tion I was look­ing for
• Great­er avail­ab­il­ity of accom­mod­a­tion of type I was look­ing for (e.g. self-cater­ing, hotel, etc.)
• Great­er avail­ab­il­ity of accom­mod­a­tion near to pub­lic transport
• A cent­ral­ised book­ing sys­tem to make con­tact with accom­mod­a­tion providers
• Easi­er com­mu­nic­a­tions with accom­mod­a­tion pro­viders dur­ing the book­ing process
• Guides or reviews which recom­mend accom­mod­a­tion types to use
• More inform­a­tion provided by accom­mod­a­tion pro­viders on what they offer
• Easi­er to book accom­mod­a­tion dir­ectly with providers
• Easi­er to book accom­mod­a­tion with an Online Travel Agent (e.g. Book​ing​.com, Expedia)
• Oth­er (spe­cify) [[oth­er]]
• I was not involved in book­ing accom­mod­a­tion [[exclus­ive]]

ASK IF Q21A= is not 1 ​“There is noth­ing which would have made the process…”

Q21B. What would have been your pre­ferred accom­mod­a­tion type, if it had been avail­able? [[single, required]]

INTER­VIEW­ER INSTRUC­TION: DO NOT READ OUT, PRE­CODE FROM LIST [[Instruc­tion]]

• Hotel/​motel
• Guest house/​Bed and breakfast
• Self-cater­ing flat/​house/​cottage
• ‘Homestay’ accom­mod­a­tion (stay­ing in a prop­erty owned by someone else, in which the homeowner/​host is also staying)
• Time share
• Stat­ic cara­van rented
• Stat­ic cara­van owned
• Tour­ing caravan
• Motorhome/​campervan — on a des­ig­nated site
• Motorhome/​campervan — on an unof­fi­cial site
• Tent — form­al campsite/​designated area
• Tent — wild camp­ing (unof­fi­cial site)
• Lux­ury camp­ing / glamp­ing — e.g. yurts, pods, wig­wams, etc.
• Bothy
• Hostel (SYHA or others)/bunkhouse
• Stay­ing with friends/​relatives
• Second home [[asked only to those who own a second home in the park at SQ2]]
• Oth­er (please spe­cify) [[oth­er]]

TRANS­PORT

ASK VIS­IT­ORS (SQ2=2)

Q22. Which form(s) of trans­port did you use to get to the Cairngorms Nation­al Park? [[multi, required]] INTER­VIEW­ER NOTE: DO NOT READ OUT, PRE­CODE AS APPLIC­ABLE INTER­VIEW­ER NOTE: FOR OVER­SEAS VIS­IT­ORS, INCLUDE TRAVEL WITH­IN THE UK ONLY INTER­VIEW NOTE: PLEASE ONLY CODE CYC­LING OR WALK­ING IF USED AS A METH­OD OF TRANS­PORT – NOT IF CYC­LING OR WALK­ING FOR LEIS­URE [[instruc­tion]]

• Private car
• Hired car/​car club
• Motorhome/​campervan
• Train
• Bicycle/​mountain bike (ped­al powered)
• Elec­tric bicycle/​electric moun­tain bike
• Motor­bike
• Private bus/​coach tour
• Pub­lic bus/​coach
• Walk­ing
• Hitch-hik­ing
• Taxi
• Oth­er (please spe­cify) [[oth­er]]

ASK ALL

Q23. Which form(s) of trans­port, if any, have you / will you use [for res­id­ents add ​‘on this day out’] with­in the Nation­al Park? Please include all forms of trans­port used with­in the Cairngorms Nation­al Park dur­ing your trip. [[multi, required]] INTER­VIEW­ER NOTE: DO NOT READ OUT, PRE­CODE AS APPLIC­ABLE INTER­VIEW­ER NOTE: PLEASE ONLY CODE CYC­LING OR WALK­ING IF USED AS A METH­OD OF TRANS­PORT – NOT IF CYC­LING OR WALK­ING FOR LEIS­URE [[instruc­tion]]

• Private car
• Hired car/​car club
• Motorhome/​campervan
• Train
• Bicycle/​mountain bike (ped­al powered)
• Elec­tric bicycle/​electric moun­tain bike
• Motor­bike
• Private bus/​coach tour
• Pub­lic bus/​coach
• Walk­ing
• Hitch-hik­ing
• Canoe/​kayak
• Taxi
• Oth­er (please spe­cify) [[oth­er]]

ASK IF VEHICLE MEN­TIONED FOR TRAVEL TO OR WITH­IN PARK (Q22 or Q23=1, 2, 3, 7, 8, 9, 13)

Q24. Was/​is the vehicle you trav­elled in either to or with­in the park elec­tric or hybrid? [[single, required]]

• Yes — fully electric
• Yes — hybrid
• No
• Don’t know/Can’t remember

ASK ALL

Q26. Is trav­el­ling in these ways your pre­ferred meth­od of trans­port, or, in an ideal world, would you prefer to get around the Cairngorms Nation­al Park in some oth­er way, if there were no bar­ri­ers to doing so? [[single, required]]

• Yes — pre­ferred method
• No — prefer some­thing else
• Don’t know/​not sure

ASK IF Q25=2

Q27. What would enable you to travel by your pre­ferred meth­od of trans­port in the Cairngorms Nation­al Park? [[multi, required]]

INTER­VIEW­ER INSTRUC­TION: DO NOT READ OUT, PRE­CODE FROM LIST [[Instruc­tion]]

• More car rent­al facilities
• Bet­ter pub­lic trans­port links to sites and/​or accom­mod­a­tion ven­ues with­in the park
• More fre­quent pub­lic trans­port with­in the park
• More facil­it­ies to hire bikes in the park
• More cyc­ling routes through the park
• More oppor­tun­it­ies for off-road cyc­ling in the park
• More cara­van / motorhome park­ing in the park
• More access­ible hik­ing trails in the park
• Improved nav­ig­a­tion and access inform­a­tion in the park
• More char­ging points for elec­tric vehicles in the park
• Great­er avail­ab­il­ity of elec­tric vehicles to hire in the park
• More afford­able trans­port options
• Great­er avail­ab­il­ity of integ­rated tick­et­ing for trans­port and des­tin­a­tion in the park
• Oth­er (spe­cify) [[oth­er]]

ASK ALL

Q28. SHOW SCREEN/SHOWCARD B. [[instruc­tion]]

Dur­ing this the Cairngorms Nation­al Park, which activ­it­ies, if any, have you or will you take part in? [[multi, required]]

IF MEN­TION WALK­ING TIME – THE AVER­AGE WALK­ING SPEED IS APPROX 4KM/2.5 MILES PER HOUR. IF WALKED FOR AN HOUR OR LESS – CODE AS UNDER 3 MILES[[instruction]]

• Gen­er­al sightseeing
• Just relax­ing
• Walk­ing (under 3 miles/​5km)
• Hill Walk­ing (3 – 6 miles/​5 – 10km)
• Hill Walk­ing (more than 6 miles/​10km)
• Low Level Walk­ing (3−6 miles/​5 – 10km)
• Low Level Walk­ing (more than 6 miles/​10km)
• Walk­ing — long dis­tance routes, e.g. Spey­side Way, Deeside Way, East High­land Way
• Climbing/​mountaineering
• Road cyc­ling
• Off-road cycling/​mountain biking/​gravel biking
• Vis­it­ing cul­tur­al or her­it­age attrac­tions (e.g. castles, museums, build­ings or sites of heritage/​architectural interest etc.)
• Vis­it­ing a whisky distillery
• Watch­ing wildlife
• Water sports (e.g. paddle­board­ing, wind­surf­ing, canoe­ing, kayak­ing, sail­ing etc.)
• Wild Swim­ming
• Golf
• Skiing/​Winter sports
• Fish­ing
• Field sports (e.g. hunt­ing, shooting)
• Paid out­door adven­ture activ­it­ies (e.g. zip-wire, canyon­ing, rope courses, out­door activ­ity parks etc.)
• Tak­ing pho­tos and/​or videos for social media
• Horse rid­ing, pony trekking
• Short guided tour, i.e. a tour last­ing a day or less
• Longer guided tour, i.e. a tour last­ing more than day/​overnight
• Gene­a­logy or tra­cing ancestors
• Well­ness activ­ity, (e.g., yoga, spa, med­it­a­tion etc.)
• Shop­ping
• Oth­er (please spe­cify) [[oth­er]]
• None of these [[exclus­ive]]

Q28a. Is there any­thing you were hop­ing to do on your vis­it to the Cairngorms Nation­al Park that you haven’t/don’t think you will be able to do? [[multi, required]]

• Yes, because I/​we didn’t have time on this trip (please spe­cify what you were hop­ing to do) [[oth­er]]
• Yes, because they weren’t avail­able / fully booked (please spe­cify what you were hop­ing to do) [[oth­er]]
• Yes, for anoth­er reas­on (please spe­cify what you were hop­ing to do) [[oth­er]]
• No [[exclus­ive]]
• Don’t know [[exclus­ive]]

ASK IF USED BIKE FOR TRAVEL TO OR WITH­IN PARK (Q21 or Q22=6), OR MEN­TIONED CYC­LING AS AN ACTIV­ITY (Q27=TBC)

Q29. When cyc­ling in the Nation­al Park, did you use your own bike or bor­row or hire one? [[multi, required]]

• Own bike
• Hired bike
• Used a bike sup­plied by my accommodation
• Bor­rowed from a friend / family
• Don’t know/Can’t remember

PER­CEP­TIONS OF THE NATION­AL PARK

Q32. To what extent do you agree or dis­agree with the fol­low­ing state­ments about your vis­it to the Cairngorms Nation­al Park? [[Grid, required]]

• I would con­sider mak­ing a vol­un­tary dona­tion towards loc­al access and nature projects
• It was clear how to be a respons­ible vis­it­or to the countryside
• Oth­er vis­it­ors I wit­nessed with­in the park were behav­ing responsibly
• The Cairngorms Nation­al Park is an area where loc­al people are wel­com­ing and helpful

• I was able to find enough inform­a­tion about things to do in the park

• Strongly agree

• Agree
• Neither
• Dis­agree
• Strongly dis­agree
• Don’t know

SAT­IS­FAC­TION WITH THE PARK

Q33A. How would you rate the fol­low­ing facil­it­ies in the Nation­al Park? [[grid, required]]

Inter­view­er note: READ OUT [[instruc­tion]]

• Sign­posts / signage
• Pro­vi­sion of car parks [only ask if trav­elled to or in the park in a car, motorhome or motor­bike at Q22]
• Con­di­tion of paths and tracks
• Avail­ab­il­ity of pub­lic toilets
• Pub­lic transport
• Ease of access/​access­ib­il­ity
• Pet friend­li­ness of the park
• Suit­ab­il­ity of park and facil­it­ies for older group mem­bers [[Ask if 9 OR 10 at Q11]]
• Suit­ab­il­ity of park and facil­it­ies for chil­dren [[Ask if 1 – 3 AT Q11]]

• Avail­ab­il­ity of activ­it­ies for this season

• Very sat­is­fied

• Sat­is­fied
• Neither
• Dis­sat­is­fied
• Very dis­sat­is­fied
• Not applic­able / didn’t use

ASK ALL

Q33. Is there any­thing that has not been men­tioned pre­vi­ously that could be improved to make your the area more enjoy­able? [[text]]

I Q34b. Does any­one in your group require any of the fol­low­ing to make your/​their vis­it to the Cairngorms Nation­al Park more com­fort­able or access­ible? [[multi, required]]

Please select any­thing which would have or did make your vis­it more comfortable/​accessible, regard­less of wheth­er you were able to use or access it or not. [[info]]

Inter­view­er Note: HAND TAB­LET OVER [[instruc­tion]],

• Inform­a­tion in dif­fer­ent formats [[head­ing]]
  • Inform­a­tion in large print
  • Inform­a­tion in braille
  • Audio inform­a­tion
  • Induc­tion (or ​‘T’) loop
  • Cap­tions
  • Easy read information
  • A sens­ory map (a map that cov­ers sound, light and touch)
• Facil­it­ies and seat­ing [[head­ing]]
  • Step free access
  • Places to rest
  • Access­ible / Blue Badge parking
  • Access­ible toilets
  • A wheel­chair or oth­er mobil­ity aid
  • A quiet space
  • Seats with backs and arms
  • Access­ib­il­ity software
  • Chan­ging places toilets
  • Adapt­ive bicycles
• Oth­er types of sup­port [[head­ing]]
  • Oth­er please specify….
• Not required — I/​members of my group don’t require any of the above to make my/​their vis­it more comfortable/​accessible [[exclus­ive]]
• Don’t know [[EXCLUS­IVE]]

34C. Which of these have you been able to use on your vis­it [[multi, required]] (SHOW ONLY THOSE SELEC­TED AT 34B)

Please select any­thing that you HAVE been able to access on your vis­it [[instruc­tion]]

• Inform­a­tion in dif­fer­ent formats [[head­ing]]
  • Inform­a­tion in large print
  • Inform­a­tion in braille
  • Audio inform­a­tion
  • Induc­tion (or ​‘T’) loop
  • Cap­tions
  • Easy read information
  • A sens­ory map (a map that cov­ers sound, light and touch)
• Facil­it­ies and seat­ing [[head­ing]]
  • Step free access
  • Places to rest
  • Access­ible / Blue Badge parking
  • Access­ible toilets
  • A wheel­chair or oth­er mobil­ity aid
  • A quiet space
  • Seats with backs and arms
  • Access­ib­il­ity software
  • Chan­ging places toilets
  • Adapt­ive bicycles
• Oth­er types of sup­port [[head­ing]]
  • Oth­er please specify….

NTER­VIEW­ER NOTE: SPON­TAN­EOUS. RECORD VER­BATIM [[Instruc­tion]]

Q35. SHOW SCREEN. [[instruc­tion]]

And please tell me how you would rate the cus­tom­er ser­vice provided by staff at facil­it­ies you have used in the area this trip. [[grid, required]]

READ OUT [[instruc­tion]]

• Pubs, res­taur­ants and cafes [[Ask all]]
• Vis­it­or attrac­tions [[Ask all]]
• Your accom­mod­a­tion [[Ask only overnight visitors]]
• Activ­ity pro­viders e.g. water sports, adven­ture activ­it­ies etc. [[Ask all IF Q27 = 9, 11, 15, 18, 20, 21, 23 – 25]]
• Retail out­lets / shops [[Ask all]]

• Coun­tryside Rangers with­in the Nation­al Park [[Ask all]]

• Very good

• Good
• Aver­age
• Poor
• Very poor
• Not used / applicable

Q36. Using a rat­ing scale from 1 to 10, with 1 being very poor and 10 being very good, how would you rate your over­all exper­i­ence of the Cairngorms Nation­al Park? [[Single, required]]

INTER­VIEW­ER NOTE: IF RESPOND­ENT IS AT THE START OF THEIR TRIP, PLEASE ASK TO RATE THEIR EXPER­I­ENCE SO FAR [[instruc­tion]]

• 1 — Very Poor
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10 — Very good

CLAS­SI­FIC­A­TION QUESTIONS

ASK ALL

We will now ask you some ques­tions about top­ics includ­ing your age, employ­ment status, sex, gender and eth­ni­city. We ask these to ensure we are under­stand­ing the dif­fer­ent needs and exper­i­ences of all vis­it­ors, so that we can work to make the Cairngorms Nation­al Park as inclus­ive as pos­sible and that the Park meets the needs of all visitors.

If you don’t feel com­fort­able answer­ing any ques­tion, please select ​‘Prefer not to say’ and move on to the next question.

We would like to assure you that your responses are anonym­ous and will be strictly con­fid­en­tial. No identi­fy­ing inform­a­tion about you will be shared in any reports or in pub­lic. Inform­a­tion provided in this sec­tion will only be used for ana­lys­is, to under­stand who is vis­it­ing the park and what their exper­i­ence is of vis­it­ing Cairngorms Nation­al Park, and will not be used to identi­fy you in any way. [[info]]

INSTRUC­TION: HAND OVER TAB­LET TO RESPONDENT

Q36a. What is your sex? [[text, required]]

Please note that you will be asked sep­ar­ately about your gender at the fol­low­ing question.

By sex, we mean the bio­lo­gic­al and physiolo­gic­al dif­fer­ences that define if a per­son is male, female. Some people think there are only two sexes and others

think there is a spec­trum that includes inter­sex indi­vidu­als whose bio­lo­gic­al ana­tomy or physiology dif­fer from con­tem­por­ary cul­tur­al ste­reo­types of what con­sti­tutes typ­ic­al male and female.

[type in]

Prefer not to say

Q37. What is your gender? [[text, required]]

By gender we mean per­son­al sense of self. For example, you may identi­fy as female, male, as hav­ing no gender, as non-bin­ary or as gender flu­id. A person’s gender iden­tity may be dif­fer­ent to the sex that they were assigned at birth.

[type in]

Prefer not to say

Q38. What is your sexu­al ori­ent­a­tion? [[text, required]]

Please con­sider sexu­al ori­ent­a­tion to be an umbrella term cov­er­ing sexu­al iden­tity, attrac­tion and beha­viour, e.g. straight or het­ero­sexu­al, gay or les­bi­an, bisexu­al etc.

This ques­tion is asked only to under­stand if there are any dif­fer­ences in the exper­i­ences of dif­fer­ent vis­it­ors to the Cairngorms Nation­al Park, and will be kept strictly con­fid­en­tial and not linked back to you in any way. If you don’t feel com­fort­able answer­ing, please select ​‘Prefer not to say’

[type in]

Prefer not to say

Q39. SHOW SCREEN. [[instruc­tion]]

What is your age group? [[single, required]]

• 16 – 24
• 25 – 34
• 35 – 44
• 45 – 54
• 55 – 64
• 65 – 74
• 75+
• Prefer not to say

Q40. SHOW SCREEN. [[instruc­tion]]

What is your employ­ment status? [[single, required]]

• Full time employed
• Part time employed
• Self-employed
• Apprenticeship/​training/​student
• Retired
• Unem­ployed
• Prefer not to say

Q41. Please tell me which one of the fol­low­ing options best described the kind of work the Chief Income Earner in your house­hold does, or did before retire­ment? [[single, required]]

• High­er mana­geri­al, admin­is­trat­ive or pro­fes­sion­al occu­pa­tion (e.g., Chief Exec­ut­ive Officer, seni­or man­ager in large organisation)
• Inter­me­di­ate mana­geri­al, admin­is­trat­ive or pro­fes­sion­al occu­pa­tion (e.g., uni­ver­sity lec­turer, teach­er, mid­wife, seni­or nurse, middle man­age­ment exec­ut­ives in large organ­isa­tion, account director/​manager)
• Super­vis­ory, cler­ic­al and juni­or mana­geri­al, admin­is­trat­ive, pro­fes­sion­al occu­pa­tion (e.g., nurse, account exec­ut­ive, admin­is­trat­ive assist­ant, stu­dent nurse/​teacher, stu­dent liv­ing away from home)
• Skilled manu­al occu­pa­tion (e.g., nurs­ing carer, bus driver, tradesperson)
• Semi-skilled / unskilled manu­al occu­pa­tion (e.g., appren­tice, trainee)
• Cas­u­al work­er, unem­ployed with state benefits
• Don’t know/​not sure
• Prefer not to say

Q42. SHOW SCREEN [[instruc­tion]].

What is your eth­nic group? [[single, required]]

• Afric­an, Scot­tish Afric­an or Brit­ish African
• Arab, Arab Scot­tish or Arab British
• Asi­an, Scot­tish Asi­an or Brit­ish Asian
• Carib­bean or Black, Carib­bean Scot­tish or Carib­bean British
• Mixed or mul­tiple eth­nic groups (please describe below)
• White Scot­tish, White Irish, White Gypsy/​Traveller, White British
• Oth­er (please describe below)
• Prefer not to say
• Don’t know

Q43. SHOW SCREEN [[instruc­tion]]

Do you have any phys­ic­al or men­tal health con­di­tions or ill­nesses last­ing or expec­ted to last for 12 months or more? [[multi, required]]

• Yes a phys­ic­al health condition
• Yes — a men­tal health condition
• No [[exclus­ive]]
• Don’t know [[exclus­ive]]
• Prefer not to say [[exclus­ive]]

Q44. Do you have any caring respons­ib­il­it­ies? [[single, required]]

For this ques­tion please con­sider a carer to be any­one who cares, unpaid, for a friend or fam­ily mem­ber who due to ill­ness, dis­ab­il­ity, a men­tal health prob­lem or an addic­tion can­not cope without their sup­port [[info]]

• Yes
• No
• Don’t know
• Prefer not to say

ASK THOSE FROM ENG­LAND, WALES, SCOT­LAND OR NORTH­ERN IRELAND

Q45. What is your post­code? [[text, required]]

INTER­VIEW­ER NOTE: REAS­SURE IF NECES­SARY THIS WILL BE USED FOR ANA­LYS­IS ONLY, IT WILL NOT BE USED TO IDENTI­FY INDIVIDUALS

Don’t know

Prefer not to say

ASK IF Q6=1 (LIVE IN SCOT­LAND AND POST­CODE = REFUSED)

Q7. In which loc­al author­ity in Scot­land do you live? [[Drop down search]] [[single, required]]

• Aber­deen City
• Aber­deen­shire
• Angus
• Argyll and Bute
• Clack­man­nan­shire
• Com­hairle nan Eilean Siar
• Dum­fries and Galloway
• Dun­dee City
• East Ayrshire
• East Dun­bar­ton­shire
• East Lothi­an
• East Ren­frewshire
• Edin­burgh City
• Falkirk
• Fife
• Glas­gow City
• Inver­clyde
• Mid­lothi­an
• North Ayrshire
• North Lanark­shire
• Orkney Islands
• Perth and Kinross
• Ren­frewshire
• Scot­tish Borders
• Shet­land Islands
• South Ayrshire
• South Lanark­shire
• Stirl­ing
• The High­lands
• The Moray
• West Dun­bar­ton­shire
• West Lothi­an

ASK IF Q6=2 (LIVE IN ENG­LAND AND POST­CODE = REFUSED)

Q8. Where in Eng­land do you live? [[single, required]]

• North East
• North West
• York­shire and the Humber
• East Mid­lands
• West Mid­lands
• East of England
• Lon­don
• South East
• South West
• Oth­er (spe­cify) [[oth­er]]

RES­ID­ENTS ONLY:

CNPA would like to hear from res­id­ents about what they think about liv­ing in the park, by estab­lish­ing a res­id­ent con­sulta­tion panel