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LOAF_Paper3_CaseworkReview

CAIRNGORMS LOC­AL OUT­DOOR ACCESS FOR­UM PAPER 3

CAIRNGORMS LOC­AL OUT­DOOR ACCESS FORUM

Title: Update on case­work volumes and types over peri­od 2019 – 2021

Pre­pared by: Doug Stew­art, Out­door Access Officer

Pur­pose:

  1. To update mem­bers on case­work hand­ling of all types includ­ing monthly break­downs and sum­mary of key types by volume.

  2. To con­sider find­ings and any rel­ev­ant issues arising.

Back­ground

  1. The Nation­al Park Author­ity has a num­ber of duties and respons­ib­il­it­ies requir­ing pro­vi­sion of advice to intern­al col­leagues and key part­ners along­side respond­ing to both gen­er­al enquir­ies from the pub­lic and also com­plaints over obstruc­tions to and/​or inter­fer­ence with the exer­cise of stat­utory access rights.

  2. In order to both mon­it­or and pro­cess these tasks a case­work’ record is main­tained. This log’ records num­bers and types of case­work includ­ing dates, hand­ling times and a record of con­tacts made dur­ing processing.

Case­work Handling

  1. Man­age­ment of case­work work­load is an ongo­ing con­sid­er­a­tion with the present sys­tem alloc­at­ing case­work on the basis of a 50:50 split between the two Out­door Access Officers in post. Depend­ing on the com­plex­ity or nature of any giv­en case col­lab­or­a­tion and dis­cus­sion often takes place towards ensur­ing bal­anced decision mak­ing. Pro­cessing, record­ing and alloc­a­tion is sup­por­ted by an admin­is­trat­ive sup­port officer.

Ana­lys­is of Annu­al Records

  1. The cur­rent record shows a rel­at­ive increase in case­work for the 6 month review peri­od (first half of the cal­en­dar year) which cor­rel­ates with a gradu­al upward trend over the same peri­od since 2019.

  2. Records for the 6 month review peri­od com­pare as follows:

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CAIRNGORMS LOC­AL OUT­DOOR ACCESS FOR­UM PAPER 3

  1. Plan­ning and Forestry con­sulta­tions con­trib­uted to a spike in case­work dur­ing March with rel­at­ive increases dur­ing Janu­ary and Feb­ru­ary also evident.

  2. Case­work hand­ling capa­city and pro­ced­ures have proven resi­li­ent to fluc­tu­ations in num­bers and types of issues.

  3. Not­able cases over the peri­od are as follows:

  • Case 532 Glen Muick Deer Farm
  • Case 453 Farr, Loch Insh

  • 2021 — 136

  • 202071 (lock­down)
  • 2019-105

D. Stew­art 11/08/21

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CAIRNGORMS LOC­AL OUT­DOOR ACCESS FOR­UM PAPER 3

Case­work Totals by Month/​Year: all Categories

201920202021
Jan8716
Feb171214
Mar191540
Apr191726
May21715
Jun211324
Jul2339
Aug2016
Sep1026
Oct1527
Nov1014
Dec922

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CAIRNGORMS LOC­AL OUT­DOOR ACCESS FOR­UM PAPER 3

Case­work Totals by Month/​Year: all Cat­egor­ies ex. Plan­ning & Forestry

201920202021
Jan4415
Feb7910
Mar14626
Apr171219
May1547
Jun141019
Jul1428
Aug1413
Sep718
Oct819
Nov710
Dec413

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CAIRNGORMS LOC­AL OUT­DOOR ACCESS FOR­UM PAPER 3

Case­work Totals by Year/​Category

201920202021
Grand Total for Year192215135
Plan­ning Consultns453721
Forestry Con­sultns223218
Access Rights254023
Fund­ing1110
Land Own­er­ship100
Obstruc­tion231910
Oth­er384028
Path Main­ten­ance111512
Sig­nage13146
Tour­ism13177

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